IT Systems Operations Coordinator

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🔥 0 minutes ago

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Voke

Voke

501 - 1000 employees

🔧 Hardware

🤝 B2B

🏢 Enterprise

Hardware • B2B • Enterprise

Voke is a Brazilian provider of intelligent IT infrastructure and Hardware-as-a-Service (HaaS) solutions that rents and sells corporate tablets, notebooks, desktops and smartphones, and manages lifecycle services such as asset management, trade‑in, endpoint security and logistics. The company operates an online store for refurbished devices, supports short- and long-term rentals with embedded services and emphasizes sustainability, circular economy and LGPD compliance while serving primarily business customers across Brazil.

📋 Description

• Manage a team responsible for system incidents and N1, N2 and N3 support • Team budget management • System problem management • SRE / Reliability & Observability • Capacity, Availability & Continuity management • Vendor management

🎯 Requirements

• Bachelor's degree in Technology or related fields required. Postgraduate degree/MBA in IT management preferred • Experience supporting technology environments • Advanced knowledge of SQL and Python • Knowledge of cloud services • Knowledge of Data Architecture • Knowledge of ITIL • ERP knowledge preferred • Experience monitoring data pipelines preferred

🏖️ Benefits

• Meal or food allowance – to keep you energized • Medical and dental care – because health is a priority • Life insurance – for your safety and peace of mind • Birthday day off – so you can enjoy your special day • Profit sharing – if the company succeeds, you benefit too • Transportation allowance – to commute to the office • Holiday bonus – a special year-end bonus to contribute to the Christmas dinner • Zenklub – mental and emotional health support, including consultations with nutritionists • Wellhub – to balance body and mind with physical activities • OnHappy – to enjoy weekends, holidays or vacations

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