Customer Service Representative

Job not on LinkedIn

🔥 1 minute ago

🇵🇭 Philippines – Remote

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Women in Aviation International

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 1994

💼 Consulting

📦 Logistics

🚀 Aerospace

Consulting • Logistics • Aerospace

Women in Aviation International is the largest nonprofit in the world dedicated to increasing the number of women in all areas of aviation. It provides a platform for networking, mentorship, and professional development through events like the annual Women in Aviation International Conference. The organization offers scholarships, educational resources, and community chapters to support women pursuing careers in aviation and aerospace. With over 20,000 members, it aims to inspire and empower women of all ages to excel in these fields.

📋 Description

• Achieve ultimate customer satisfaction by providing great customer service • Handle all customer communication through online marketplaces and phone calls • Address and resolve customer concerns promptly • Provide product information and recommend products when necessary • Research and resolve shipping issues • Monitor marketplace returns • Monitor and respond to marketplace claims and disputes • Maintain comprehensive understanding of company products, related systems, sales platforms, customer service guidelines, and marketplace guidelines • Adhere to customer service guidelines to meet company standards and comply with metrics • Perform data entry as needed to create RMAs • Handle cancellations and refunds as needed • Uphold a high level of professionalism • Promote a collaborative work environment, effective communication, and cross-training initiatives • Undertake additional responsibilities and tasks as directed by management

🎯 Requirements

• High School Diploma or an equivalent qualification; or an equivalent combination of education and experience • 2+ years’ experience in a call center customer service environment • Channel advisor experience preferred • Knowledge of automotive aftermarket and other vehicle components a plus • Knowledge of Infor LN (BAAN) a plus • Demonstrates strong problem-solving abilities • Capable of following instructions and responding to management direction • Detail-oriented and able to handle multiple tasks simultaneously • Exhibits experience working collaboratively in a team environment • Possesses strong verbal and written communication skills • Ability to speak and read English • Must be able to learn and adapt to changes quickly

🏖️ Benefits

• Fully remote work arrangement