Engineering Manager, Reliability

March 26

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Wave Mobile Money

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Wave is building a cashless Africa in Senegal, Cote d'Ivoire, Uganda, Burkina Faso, Gambia & Mali. Find us @www.wave.com

501 - 1000

Description

• You’ll lead the infrastructure teams, which ensures that Wave’s backend stays as close to “always up” as possible and can scale as our user base grows. Infrastructure is extremely important to Wave for two reasons: - We’re one of the fastest-growing financial services providers ever, which causes a steady stream of new scalability challenges. - We’ve become critical infrastructure for many of our users—if we go down, they can’t access their money. • Prioritize the teams’ work in collaboration with senior engineers, the Director of Platform, and local partners. • Support and mentor your teammates to become more effective engineers and colleagues. • Design processes (e.g. incident response, postmortem review) that allow the team to operate smoothly. • Collaborate with other product and platform teams to implement reliability improvements across Wave. • Attract and hire exceptional engineers onto the team.

Requirements

• You have at least two years experience as a manager supporting infrastructure teams. • You’re willing to travel to Africa once per year for ~6 days (Wave covers all costs). • You have experience working in Cloud (preferably GCP) and Data Center infrastructure. • You have experience, or an interest in networks, particularly telephony. • You have demonstrable people management experience: coaching, performance evaluation, mentorship, career development. • You have relevant project management experience: specifically prioritization, tracking schedules and deadlines, communicating across team/org boundaries. • You have experience managing process design: running a smooth on call rotation, incident response, postmortems, load testing, capacity planning, etc. • You have hiring experience: predicting staffing needs, designing interview loops, evaluating candidates, assisting with closing candidates at offer stage.

Benefits

• Subsidized health insurance for you and your dependents and retirement contributions (both vary from country-to-country. • 6 months fully paid parental leave and subsidized fertility assistance. • Flexible vacation, with most folks taking between 30-40 days per year. • $10,000 annual charitable donation matching.