Virtual Assistant – Technical Operations

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We Clone You

WebsiteLinkedInAll Job Openings

1 - 10 employees

🏢 Enterprise

☁️ SaaS

👥 HR Tech

Enterprise • SaaS • HR Tech

We Clone You is a company that specializes in building customized virtual workforces for established businesses and entrepreneurs seeking to scale their operations efficiently. By automating and systematizing business processes and leveraging virtual overseas team members, We Clone You helps clients save time, reduce payroll expenses, and improve productivity. With a free-replacement guarantee, the company stands behind its systems and services, offering comprehensive support and ongoing training to ensure success. We Clone You primarily targets businesses ready to invest in scaling and systematizing their operations, requiring a minimum investment of $5,000.

📋 Description

• Provide direct administrative and technical support to the CIO; • Manage product imports, updates, and data maintenance within Acumatica ERP; • Support Shopify store management, including product updates and basic website maintenance; • Monitor software updates, integrations, and overall system performance; • Troubleshoot basic technical issues and coordinate with software vendors when needed; • Maintain technical documentation, SOPs, and internal process documentation; • Organize data, create reports, and analyze information using Excel or Google Sheets; • Manage calendars, administrative tasks, and project coordination; • Support ongoing automation and system improvement initiatives;

🎯 Requirements

• Previous experience in a technical support, technical virtual assistant, operations support, or similar role • Experience working with **Acumatica ERP** (or another ERP platform) and **Shopify** • Strong Excel or Google Sheets skills, including Pivot Tables, formulas, and data analysis • Strong technical aptitude and the ability to learn new systems quickly • Excellent problem-solving and troubleshooting skills • Experience coordinating with software vendors or third-party support teams • Strong organizational skills with exceptional attention to detail • Ability to create and maintain clear documentation and SOPs • Strong written and verbal English communication skills • Ability to work independently and proactively manage priorities after onboarding • Availability to occasionally support system updates outside regular business hours

🏖️ Benefits

• Work from home • Payment in dollars per working hour (30-hour week) • Starting salary between **6$ - 10$** per hour depending on your experience, with room for raises based on performance • A workplace that values its people • Professional development opportunities to grow your career • Be part of a supportive team that values your input and achievements • **Referral bonus:** If you refer a candidate, you will receive a **$50 bonus** once they’re hired by one of our clients