Account Manager

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Weekday

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2002

👗 Fashion

🛒 Retail

🛍️ eCommerce

Fashion • Retail • eCommerce

Weekday is your everyday paradox wrapped in denim—unapologetic, unpredictable, and always evolving. Discover our full range of men’s and women’s fashion, from statement Weekday jeans and perfectly imperfect suiting to comfort-first underwear and bold pop culture-inspired graphic prints. Build your wardrobe with Astro jeans and chunky scuba pieces, ideal for creating relaxed yet modern outfits. Explore essential mini and maxi skirts, oversized shirts, short sleeve tops, and lightweight jackets—all available in muted tones and bold seasonal hues. Whether you're styling half-tucked tees or layered looks, Weekday offers statement pieces and versatile basics to fit your mood, your moment, and your everyday, embracing the many true expressions of youth.

📋 Description

• Manage a portfolio of 40–50 active clients, ensuring strong engagement, satisfaction, retention, and business outcomes • Build trusted relationships with business owners and key stakeholders as the primary point of contact • Conduct onboarding, support, coaching, and performance review sessions • Understand client challenges and recommend appropriate solutions, resources, and subject matter experts • Analyze client sales funnels and business processes to identify performance gaps, revenue leakage, and growth opportunities • Drive renewals, upgrades, retention, and expansion opportunities through proactive account management and consultative engagement • Achieve assigned monthly revenue and account growth targets • Collaborate with Subject Matter Experts and internal fulfillment teams to ensure seamless service delivery • Monitor account health and proactively address churn, cancellation, and declining-performance risks • Maintain client records, account plans, follow-ups, and performance updates • Participate in team events and occasional business travel

🎯 Requirements

• Bachelor's degree required • MBA or relevant postgraduate qualification preferred • 2–6 years of experience in Account Management, Sales, Customer Success, Renewals, Retention, or Client Success • Experience in EdTech, digital marketing, consulting, coaching, SaaS, or other client-focused environments preferred • Strong consultative selling and customer relationship management skills • Excellent verbal and written communication, presentation, and public-speaking skills • Strong stakeholder management, coordination, and multitasking capabilities • Ability to identify revenue and expansion opportunities within existing accounts • Ability to work effectively in a high-pressure, target-driven environment • Strong ownership, problem-solving, and continuous-learning mindset • Immediate availability preferred • Lead generation and consultative selling skills

🏖️ Benefits

• Remote-first environment with flexibility to work from anywhere • Performance-linked incentives with strong earning potential • Opportunity to work with a rapidly growing organization and a diverse portfolio of businesses • Direct impact on client growth, revenue, and business outcomes • High-ownership culture that rewards initiative, accountability, and continuous improvement • Occasional business travel as required