Wing Assistant
501 - 1000 employees
💼 Consulting
📣 Marketing
📦 Logistics
💰 $2.1M Seed Round on 2022-03
Consulting • Marketing • Logistics
Wing Assistant is a company specializing in providing virtual assistant services to businesses worldwide. The company offers a wide range of services including general virtual assistant work, executive assistance, customer service, bookkeeping, and digital marketing. Wing Assistant aims to enhance productivity for startups and enterprise teams by delegating tasks to dedicated virtual assistants, reducing operational load, and enabling businesses to focus on core activities. Their services are accessible via a subscription model, providing flexible and cost-effective solutions compared to traditional hiring methods. Clients benefit from a dedicated assistant model where the assistant works solely for their business, gaining a deeper understanding of their processes over time.
Customer Service Representative, Bilingual – Mandarin, English
🕒 July 6
🇵🇭 Philippines – Remote
💵 ₱60k - ₱65k / month
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 21%
🗣️🇨🇳 Chinese Required
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Wing Assistant
501 - 1000 employees
💼 Consulting
📣 Marketing
📦 Logistics
💰 $2.1M Seed Round on 2022-03
Consulting • Marketing • Logistics
Wing Assistant is a company specializing in providing virtual assistant services to businesses worldwide. The company offers a wide range of services including general virtual assistant work, executive assistance, customer service, bookkeeping, and digital marketing. Wing Assistant aims to enhance productivity for startups and enterprise teams by delegating tasks to dedicated virtual assistants, reducing operational load, and enabling businesses to focus on core activities. Their services are accessible via a subscription model, providing flexible and cost-effective solutions compared to traditional hiring methods. Clients benefit from a dedicated assistant model where the assistant works solely for their business, gaining a deeper understanding of their processes over time.
📋 Description
• Handle inbound and outbound insurance-related calls • Assist customers with payments, renewals, and quoting support • Communicate with Mandarin Chinese-speaking customers • Use VOIP and Google Meet for customer calls • Perform basic administrative tasks using Word, Excel, and Monday.com
🎯 Requirements
• Fluent in Mandarin Chinese and English • 3–5 years of customer service experience • Experience handling insurance-related customer calls • Proficient in Microsoft Word and Excel • Familiarity with Monday.com • Comfortable using VOIP and Google Meet
🏖️ Benefits
• Performance Incentives • Job Security and Stability • Paid Training • Inclusive Culture • Upskilling Opportunities • 100% Work-From-Home • Exceptionally Supportive Team • Opportunities for Career Growth • Fun Work Environment • Holiday & Overtime Pay
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