Wing Assistant
501 - 1000 employees
🤝 B2B
☁️ SaaS
⚡ Productivity
💰 $2.1M Seed Round on 2022-03
B2B • SaaS • Productivity
Wing Assistant is a company specializing in providing virtual assistant services to businesses worldwide. The company offers a wide range of services including general virtual assistant work, executive assistance, customer service, bookkeeping, and digital marketing. Wing Assistant aims to enhance productivity for startups and enterprise teams by delegating tasks to dedicated virtual assistants, reducing operational load, and enabling businesses to focus on core activities. Their services are accessible via a subscription model, providing flexible and cost-effective solutions compared to traditional hiring methods. Clients benefit from a dedicated assistant model where the assistant works solely for their business, gaining a deeper understanding of their processes over time.
E-commerce Support – Automation Assistant
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🔥 0 minutes ago
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Wing Assistant
501 - 1000 employees
🤝 B2B
☁️ SaaS
⚡ Productivity
💰 $2.1M Seed Round on 2022-03
B2B • SaaS • Productivity
Wing Assistant is a company specializing in providing virtual assistant services to businesses worldwide. The company offers a wide range of services including general virtual assistant work, executive assistance, customer service, bookkeeping, and digital marketing. Wing Assistant aims to enhance productivity for startups and enterprise teams by delegating tasks to dedicated virtual assistants, reducing operational load, and enabling businesses to focus on core activities. Their services are accessible via a subscription model, providing flexible and cost-effective solutions compared to traditional hiring methods. Clients benefit from a dedicated assistant model where the assistant works solely for their business, gaining a deeper understanding of their processes over time.
📋 Description
• Manage order processing and customer service across Amazon, Shopify, eBay, Michaels, Etsy, and Faire • Respond to customer inquiries and resolve order-related issues via email • Monitor and manage existing AI agents/automations, including handling workflow edge cases (training will be provided) • Coordinate daily communication and task updates through WhatsApp, Slack, and ClickUp
🎯 Requirements
• Experience managing multiple e-commerce marketplaces • Experience in customer service and order processing • Ability to manage communications and workflows across multiple tools • USB Headset with Noise Cancellation feature • Working Webcam • Computer with at least 1.8 GHz processor and at least 4GB RAM • Main Internet Service Speed: at least 25 Mbps cable connection • Backup Internet Service Speed: at least 10 Mbps
🏖️ Benefits
• Performance Incentives • Job Security and Stability • Paid Training • Inclusive Culture • Upskilling Opportunities • 100% Work-From-Home • Exceptionally Supportive Team • Opportunities for Career Growth • Fun Work Environment • Holiday & Overtime Pay
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