Bilingual Medical Scribe, Patient Support Virtual Assistant

🕒 6 days ago

🇨🇴 Colombia – Remote

💵 $6 - $8 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

🗣️🇪🇸 Spanish Required

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Logo of Winning Assistants LLC

Winning Assistants LLC

51 - 200 employees

At Winning Assistants, we help doctors, healthcare professionals, and business owners save time, cut costs, and scale their operations with highly skilled, HIPAA-compliant virtual assistants. Our VAs handle tasks like admin support, medical office management, marketing, and customer service, allowing you to focus on growth.

📋 Description

• Accurately document patient visits and medical notes • Assist providers with detailed medical documentation • Ensure completeness and accuracy of patient records • Support SOAP note preparation and clinical documentation workflows • Reduce documentation burden on medical assistants • Handle inbound and outbound patient calls professionally • Assist with patient communication and follow-up • Support administrative coordination related to patient care • Assist with patient triage support • Help route patient concerns appropriately • Support clinic administrative workflows and documentation tasks

🎯 Requirements

• Extensive medical scribing experience is REQUIRED • Healthcare industry background required • Pain management experience preferred • Bilingual Spanish-English proficiency required • Strong experience with medical documentation workflows • Familiarity with SOAP note formatting preferred • Ability to capture complete and accurate patient information • Understanding of medical terminology and clinical workflows • Comfortable supporting patient triage and documentation tasks • Experience using Athena Health or similar EHR systems • Familiarity with insurance verification systems like Availity • Fluent in both Spanish and English • Professional patient communication skills • Strong phone etiquette and patient interaction ability • Detail-oriented and organized • Motivated and reliable • Able to work independently with minimal supervision • Adaptable and able to integrate into existing workflows quickly • No medical scribing experience • Not bilingual in Spanish and English • Weak medical documentation skills • No healthcare industry experience • Inability to work independently • Poor attention to detail in patient notes • Must be proficient in speaking and writing English very clearly • Must have relevant work experience • Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory] • Must be available for video meetings with your camera on (when needed)

🏖️ Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. • HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. • Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. • Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

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