Executive Virtual Assistant

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Winning Assistants LLC

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51 - 200 employees

At Winning Assistants, we help doctors, healthcare professionals, and business owners save time, cut costs, and scale their operations with highly skilled, HIPAA-compliant virtual assistants. Our VAs handle tasks like admin support, medical office management, marketing, and customer service, allowing you to focus on growth.

📋 Description

• Provide direct administrative support to C-suite executives and senior managers • Manage executive calendars, schedule appointments, and coordinate meetings • Handle email and text management including sorting, responding, prioritizing, and sending newsletters • Prepare documents, reports, presentations, and spreadsheets • Assist with data entry and database management • Respond to customer inquiries via email, chat, and phone • Serve as a customer service representative handling inquiries and resolving issues • Maintain professional communication across multiple platforms • Appointment setting and calendar coordination • Assist with business development activities such as cold calling and outreach • Support inside sales processes, including collecting payments • Provide assistance as a client success/account manager ensuring customer satisfaction • Coordinate travel arrangements including flights, accommodations, and transportation • Support internal operations across multiple business functions • Assist with CRM updates and operational documentation • Create simple graphic designs such as flyers or basic marketing materials using Canva or similar platforms

🎯 Requirements

• Proven experience as an Executive Assistant, Virtual Assistant, or Administrative Assistant • Strong organizational and multitasking skills • Ability to manage multiple responsibilities across operations, sales support, and customer service • Excellent written and verbal communication skills • Experience working with executives or senior leadership preferred • Comfortable handling phone calls and client communication • Ability to work full-time during EST business hour • Flexible and adaptable to support multiple operational functions • HIPAA certification preferred or willingness to obtain if required • Reliable internet connection and professional remote workspace • Must be proficient in speaking and writing English very clearly • Must have relevant work experience • Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory] • Must be available for video meetings with your camera on (when needed) • Device: Reliable laptop or desktop computer. • Internet: High-speed connection (minimum 10 Mbps). • Audio: Noise-canceling headset. • Video: Webcam for virtual meetings. • Workspace: Quiet, professional environment

🏖️ Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. • HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. • Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. • Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.