Medical Virtual Assistant – Prior Authorization Specialist

🔥 14 hours ago

🇵🇭 Philippines – Remote

💵 $10.4k - $12.5k / year

⏱ Part Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Process and follow up on prior authorization requests, particularly for medications. • Coordinate with insurance companies and pharmacies to obtain approvals and resolve authorization issues. • Track pending requests, monitor statuses, and maintain accurate documentation. • Handle incoming and outgoing calls from patients, pharmacies, and insurance representatives. • Respond to patient inquiries professionally and compassionately. • Coordinate pharmacy communications and medication-related requests. • Provide virtual receptionist support and assist with general front-desk inquiries. • Schedule, reschedule, and coordinate patient appointments. • Monitor, organize, and respond to emails. • Process patient referrals and manage incoming and outgoing faxes. • Monitor and respond to patient messages through Charm EHR. • Maintain accurate patient records and support daily administrative operations.

🎯 Requirements

• Hands-on prior authorization experience, including processing, tracking, and following up on authorization requests. • Previous experience in a behavioral health, mental health, or general healthcare setting. • Strong inbound and outbound call-handling experience, including patient inquiries and pharmacy coordination. • Experience with patient scheduling, email management, referrals, and medical administrative tasks. • Excellent written and verbal English communication skills. • HIPAA training or certification and strong understanding of patient confidentiality. • Strong attention to detail, organizational skills, and ability to manage multiple tasks accurately. • Tech-savvy and comfortable navigating healthcare software and multiple systems. • Reliable, proactive, self-motivated, and capable of working independently. • Patient, compassionate, and professional patient communication. • Availability for the required 20-hour weekly schedule in Central Time. • Relevant work experience. • Ability to provide an NBI Clearance and/or Local Police Clearance before onboarding. • Availability to attend video meetings with camera on when required. • Reliable computer, minimum 25 Mbps stable high-speed internet, noise-canceling headset, working webcam, and quiet professional workspace. • A medical degree or professional medical license is not required.

🏖️ Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. • HIPAA & Cybersecurity Training + Certification (Provided): Access to internal HIPAA compliance training, cybersecurity modules, and certification. • Top 1% VA Performance Training: Proprietary training on communication, client management, productivity systems, and best practices. • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. • Client-Approved Paid or Unpaid Time Off: Time off may be granted by the client; paid time off is optional and only if offered by the client. • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support. • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on performance. • Reliable laptop or desktop computer, stable high-speed internet connection, noise-canceling headset, working webcam, and quiet professional workspace are required for the role.