Technical Account Manager - Central - Majors & Enterprise
May 7
🇺🇸 United States – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 Solutions + Sales Engineer
🗽 H1B Visa Sponsor
Description
• As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. You will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization. • Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience. • Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.
Requirements
• 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer. • Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred. • Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them. • Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution. • Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets. • Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization. • B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
Benefits
• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service
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