Technical Account Manager

November 7, 2023

Yuno

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Yuno enables any company to manage all the payment methods and fraud providers through a single integration.

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Description

• Lead discussions with senior leadership regarding technical and product strategy, incidents, trade-offs, and risk management. • Develop close relationships with your customers, in order to understand their business/operational needs and technical challenges, and help them achieve the greatest value from our products. • Work with developers and senior engineers to provide advocacy and strategic technical guidance, to help customers plan and build solutions that proactively drive application health. • While this is NOT a coding-heavy role, you will still need to be able to read and write code at a basic level for debugging purposes • Work together with Product and Development teams to help customize specific products for customers. • Monitor the progress of the product integration and ramp up to ensure that they are successful.

Requirements

• At least 2 total years of experience in a technical account manager or entry-level engineering role. • Experience in working and understanding APIs, with the capability of explaining them to third parties. • Experience in a ticketing system. • Excellent analytical, technical, problem-solving and project management skills. • Exceptional organizational skills, with the ability to manage multiple activities and projects at the same time. • Experience in the payments industry.

Benefits

• Work on high-performing, scalable, enterprise-grade applications • Solve complexity of online payments ecosystem • Access a variety of payment services with one integration • Enable end users to pay in an easy and secure way • Lead discussions with senior leadership • Develop close relationships with customers • Provide advocacy and strategic technical guidance • Help customize products for customers • Monitor product integration progress • Work with passion • Think big • Be empowered • Trust is important • Flat structure where all good ideas are valued