Director, Sales

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Zendesk

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2007

💼 Consulting

📣 Marketing

📦 Logistics

💰 Grant on 2019-09

Consulting • Marketing • Logistics

Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.

📋 Description

• Inspire, mentor, and build a high-performing commercial and enterprise sales team • Foster an inclusive environment focused on continuous professional development and career growth • Lead complex, value-centric sales cycles • Unlock new business opportunities and scale existing key customer relationships • Conduct quarterly territory and account plan reviews • Leverage market trends and executive insights to expand Zendesk’s enterprise market share • Lead predictable forecasting and champion sales methodologies such as MEDDPICC • Drive momentum from discovery to close • Build trusted relationships with C-level stakeholders internally and externally • Serve as an executive champion for strategic customer engagements and largest customer partnerships • Coach talent and shape high-performing sales cultures across Zendesk’s India business

🎯 Requirements

• Minimum 10 years of management experience • Experience managing and growing high-performing B2B SaaS enterprise sales teams • Experience managing a team of at least 7 Enterprise AEs • History of hitting quota targets year on year • Proven experience navigating complex, multi-product enterprise deal cycles • Experience with C-suite engagements • Hands-on experience with modern sales methodologies such as MEDDPICC • Experience with sales technology ecosystems such as Salesforce, Clari, and Outreach • Willingness to undertake customer-facing travel as needed • Based in Bangalore or Mumbai • President’s Club membership or similar industry sales recognition is a nice-to-have • Deep expertise in enterprise Customer Experience (CX) or AI is a nice-to-have • Must be physically located and plan to work from Karnataka or Maharashtra

🏖️ Benefits

• Continuous professional development and career growth • Flexible work remotely for part of the week through Zendesk’s hybrid way of working • Inclusive work environment • Reasonable accommodations for applicants with disabilities and disabled veterans