Coordinator, Patient Administration

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🕒 May 1

⚜️ Louisiana – Remote

⚜️ Louisiana – Remote

💵 $50k - $55k / year

⏰ Full Time

🟢 Junior

🖥️ Administration

🚫👨‍🎓 No degree required

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ZOLL Medical Corporation

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

Healthcare Insurance • Medical Devices • Software

ZOLL Medical Corporation is a prominent manufacturer of medical devices and related software solutions, dedicated to empowering healthcare professionals, emergency responders, and military personnel to deliver life-saving care and improve patient outcomes. The company provides advanced products such as automated external defibrillators (AEDs), monitors, defibrillators, automated CPR machines, ventilators, and more, alongside an array of software solutions that enhance the performance of healthcare and emergency services. ZOLL is committed to innovation in areas like cardiac resuscitation, temperature management, and sleep apnea, while also offering comprehensive training and support services to ensure optimal utilization of its devices. Proudly supporting communities with tools that enhance public and non-acute care, ZOLL aids in every moment of response and rescue, affirming its mission to aid in saving lives.

📋 Description

• Field based position responsible for increased levels of revenue attainment and resolution of cases involving continuing provision of ZOLL products/services with physicians, other healthcare professionals and support staff • Visit ZOLL customers and accounts in the field to ensure continuity of provision of ZOLL’s medical devices for clinically appropriate cases • Determine independently and work collaboratively with office staff/healthcare provider to bring patient’s case to the staff’s attention as appropriate • Utilize individualized analysis and the Plan of Care to make provider’s or their staff aware of patient’s next level of care and how ZOLL’s medical devices may play a role • Collaborate with ZOLL TM/RM to ensure that a patient within a geography is receiving the appropriate level of service with regard to ZOLL’s medical devices with minimal disruption • Manage the follow-up process by working with other departments, such as National Accounts • Ensure timely processing of required documentation to prevent delays in the appropriate provision of services and products • Develop and maintain full working knowledge of a significant volume of specific and highly varied payor requirements • Provide ongoing education and training to hospital and office staff on medical device order requirements and workflows

🎯 Requirements

• High School Diploma / GED required • Bachelor's Degree from a four-year college or university or equivalent combination of education and experience in sales • Healthcare/Medical Device (Clinical or Billing) experience preferred • Experienced ability to navigate Hospital and Clinic/Practice environments defined as proficiently navigating hospital flow, document collection, along with competent and confident provider and patient interaction • Ability to proactively plan and work autonomously in close collaboration and communication with others • A high sense of urgency and flexibility to one’s schedule • Superior organizational skills with the ability to multi-task • Problem solving mentality, while being accountable for each task from beginning to end • Proficient working knowledge of MS Office (including Power BI, Excel, Word, Outlook) & Customer Relationship Management systems (Salesforce.com, Dynamics) is preferred • Effective team player who is also capable of working independently with strong self-motivation • Must have a valid driver's license

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off