Technical Account Manager

March 20

Zuora

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Zuora provides a leading monetization suite for modern businesses across all industries, enabling companies to unlock and grow customer-centric business models$1. .$1

Subscription Billing • Subscription Commerce • Subscription Finance • Subscriber Insights • Subscriber Analytics

1001 - 5000

💰 $400M Post-IPO Equity on 2022-03

Description

• Work with customers to maximize Zuora investments • Drive engagement team to optimal solutions • Engage with customers at all levels of the organization • Establish and maintain system configurations • Provide customers expertise on Zuora products and integration best practices • Design and document functional and technical solutions • Provide guidance and best practices using quarterly roadmaps • Develop and deliver custom customer solution specific training materials • Support customers with regularly scheduled calls

Requirements

• 3-5 years of enterprise experience in Revenue and Finance solutions • 3-5 years of customer-facing solution delivery experience • 3-5 years of expertise with ERP, Order to Cash, Billing, and/or CRM solutions • Bachelor’s degree in Computer Science or Business preferred • Code experience in SQL, PLSQL or another programming language • Object-oriented framework experience • Ability to review API documentation • Ability to assist customers with API integrations • Demonstrated leadership abilities

Benefits

• First to join new team in the region • Opportunity to work with large enterprises • Be part of a pioneering team in Costa Rica