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Solutions Engineer, SMB

🕒 August 18

🌐 United States, Canada – Remote

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💵 $75k - $105k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 Solutions Engineer

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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1Password

501 - 1000 employees

Founded 2009

🔒 Cybersecurity

☁️ SaaS

⚡ Productivity

💰 $620M Series C on 2022-01

Cybersecurity • SaaS • Productivity

1Password is a leading password management and cybersecurity company that offers solutions for both individual and business customers to securely store and manage passwords, secrets, and sensitive information. With features like extended access management (XAM), 1Password empowers users to manage access to every application and web account, ensuring security across all devices with alerts for possible breaches. Trusted by over 150,000 businesses, 1Password provides comprehensive security solutions that enhance productivity by enabling easy and secure sharing of credentials and managing permissions, while maintaining high visibility and control. Their services cater to enterprises and families, providing protection from bad actors in today's SaaS-centric hybrid work environment.

📋 Description

• Serve as the primary technical advisor for SMB sales opportunities, partnering with Account Executives throughout the sales cycle • Lead technical discovery with IT administrators, security leaders, developers, DevOps teams, and CISOs • Demonstrate and position Endpoint Privilege Management, SaaS Manager, and Device Trust as an integrated solution • Run proof-of-value engagements validating customer success criteria across developer environments, cloud-native workloads, automation, and AI workflows • Help customers evaluate solutions in competitive situations involving PAM vendors, secrets management tools, and SaaS security platforms • Respond to security questionnaires, compliance requests, RFPs/RFIs, and other technical documentation needs • Collaborate with Sales Enablement, Product, Marketing, Support, and Customer Experience to improve demos, playbooks, enablement resources, and customer-facing education • Partner with Account Executives across fast-paced sales cycles and connect customer needs to solutions across identity, applications, endpoints, and secrets automation

🎯 Requirements

• At least two years of experience in a technical, customer-facing role, ideally in B2B SaaS or a similar environment • Ability to communicate technical concepts clearly and confidently to technical and non-technical audiences • Strong presentation, storytelling, and discovery skills • Ability to prioritize effectively, manage competing responsibilities, and maintain quality in a fast-paced, high-volume sales environment • Curiosity, sound problem-solving skills, and ability to work independently and collaboratively in a remote-first team • Preferred: experience with security and identity concepts, including credential management, privileged access, secrets management, SSO, SCIM, or OAuth/OIDC • Preferred: understanding of developer and DevSecOps workflows, including CI/CD, containers, cloud infrastructure, service accounts, and API credentials • Familiarity with HashiCorp Vault, CyberArk, BeyondTrust, Delinea, GitHub Actions, GitLab CI, Jenkins, CircleCI, Docker, Kubernetes, AWS, GCP, or Microsoft Azure is helpful • Must already be legally authorized to work in the United States or Canada; 1Password will not provide work authorization, relocation assistance, or visa sponsorship/transferring • Successful applicants must complete a background check

🏖️ Benefits

• Immediate participation in 1Password's benefits program, including health and dental benefits • 401k for USA-based roles • RRSP for Canada-based roles • Generous paid time off (PTO) • Equity grant / RSU program for most employees • Participation in incentive programs, where applicable • Maternity and parental leave top-up programs • Retirement matching program • Free 1Password account • Paid volunteer days • Peer-to-peer recognition through Bonusly • Remote-first work environment • In-person onboarding in Toronto • Occasional travel to department offsites, quarterly department meetings, and customer events

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