Senior Manager, HRIS, HR Operations

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Affordable Dentures & Implants

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1975

🏥 Healthcare

👥 B2C

Healthcare • B2C

Affordable Dentures & Implants is a U. S. -based dental services organization focused on providing dentures and dental implants. Founded in 1975 (per site content), the company operates a large network of clinics and affiliated implant providers and supports clinical teams with corporate business services, dental lab technicians, and practice support. The brand emphasizes affordability, clinical quality, and patient-focused care, and advertises career opportunities across clinical, laboratory, and corporate roles with a corporate support center in Research Triangle Park, NC.

📋 Description

• Lead Dayforce administration, including configuration builds, system updates, release testing, workflows, reporting, security roles, troubleshooting, and optimization. • Manage, coach, and develop HRIS clerks/HR systems support staff, ensuring timely ticket resolution, accurate data maintenance, strong customer service, and consistent adherence to HRIS processes. • Manage enterprise HR projects from intake through implementation, including requirements gathering, project planning, testing, communication, launch support, and post-go-live stabilization. • Partner with HR, Payroll, Finance, Talent Acquisition, Operations, IT, vendors, and field leaders to improve HR systems, processes, reporting, and service delivery. • Own HR systems support processes, including issue intake, triage, escalation, resolution tracking, documentation, and stakeholder communication. • Support field operations by improving system access, process clarity, manager enablement, employee lifecycle workflows, onboarding, and issue resolution. • Identify and implement process improvements that reduce manual work, improve data integrity, strengthen controls, and scale HR operations. • Maintain system governance, access controls, security protocols, SOPs, training resources, and knowledge documentation. • Monitor system bugs, enhancement requests, vendor tickets, and recurring support issues to identify root causes and deliver scalable solutions. • Provide leadership-ready reporting and insights related to HR operations, workforce data, project status, system performance, and continuous improvement priorities.

🎯 Requirements

• Strong HRIS administration experience, preferably with Dayforce, including configuration, workflows, reporting, security, testing, and troubleshooting. • Experience managing HRIS clerks, HR systems administrators, or HR operations support staff. • Strong enterprise project management, stakeholder management, and change management skills. • Knowledge of HR operations, payroll, onboarding, employee lifecycle processes, compliance, reporting, and field HR support. • Ability to translate business needs into scalable HR systems and service delivery solutions. • Strong analytical, problem-solving, documentation, coaching, and communication skills. • Ability to partner effectively across HR, Payroll, Finance, IT, Operations, vendors, and field leadership. • Strong understanding of HR data integrity, confidentiality, system security, and access controls. • Continuous improvement mindset with the ability to streamline workflows and improve employee and manager experience. • Bachelor's degree in Human Resources, Business Administration, Information Systems, or a related field required. • Equivalent combination of education and relevant HR systems, HR operations, or enterprise project management experience may be considered. • HRIS, project management, or HR certification preferred, such as SHRM-CP, SHRM-SCP, PHR, SPHR, PMP, or Dayforce-related training/certification.