Manager, Solutions Engineering

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Algolia

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

💼 Consulting

📣 Marketing

📦 Logistics

💰 $150M Series D on 2021-07

Consulting • Marketing • Logistics

Algolia is an innovative company specializing in AI-powered search solutions. Offering a comprehensive suite of tools, including AI Search, AI Browse, and AI Recommendations, Algolia helps businesses enhance their customer experiences through powerful search capabilities. Their platform supports a vast range of integrations such as Shopify, Salesforce Commerce Cloud, and Adobe Commerce, making it easy for businesses to implement and manage custom search functionalities efficiently. Algolia is known for its fast, scalable search engine, capable of handling over 1. 7 trillion queries annually, and provides extensive analytical insights and user interface components tailored for specific customer journeys.

📋 Description

• Lead approximately 5 Solutions Engineers covering Commercial, Enterprise, and Strategic accounts across AMER • Develop SEs to facilitate technical storytelling and drive the narrative during pre-sales • Own technical evaluations across AMER deals from discovery through evaluation and business close • Partner with regional Sales leaders and Account Executives to align SE coverage, prioritize pursuits, and build pipeline and account strategies • Coach SEs on consultative selling, customer outcomes, and quantifiable ROI • Lead adoption of AI coding tools, AI-assisted discovery and solution design, and automated demo and proof-of-concept generation • Drive business objectives through the Value Engineering process using quantitative customer data • Partner with Demo Engineering to build compelling examples and prove ROI • Support quarterly quota attainment through technical wins on net new regional business • Implement data-driven programs and best practices to improve win rates, sales cycles, product adoption, and revenue-support efficiency • Enforce operational best practices, maintain customer communication, and forecast technical wins • Recruit, onboard, and ramp new Solutions Engineer hires • Partner with Customer Success and Professional Services on technical handoffs, adoption, expansion, and renewal • Work with Product and R&D to channel regional field intelligence into the product roadmap • Serve as a trusted advisor to technical and executive stakeholders internally and externally

🎯 Requirements

• 3+ years leading or coaching technical pre-sales teams in B2B SaaS, including first-line management experience • 5+ years working as a Solutions Engineer or Solutions Architect selling to SMB, Enterprise, and Strategic segments • Strong technical fundamentals and prior developer experience in JavaScript, Java, Python, or a similar high-level programming language • Deep understanding of web technologies and architecting scalable ecosystems • Working knowledge of headless solutions, modern commerce stacks, and AI/search applications • Proven track record of meeting or exceeding quota in various economic environments • Experience hiring, ramping, and developing Solutions Engineers in a high-growth team • Interest in learning new technologies and developing business-propelling solutions • Excellent communication and presentation skills, including C-suite communication • Coaching mindset and commitment to developing people and raising team execution standards • Willingness to travel up to 25% of the time

🏖️ Benefits

• Flexible workplace model with autonomy to choose where and when to work • Fully remote or hybrid-remote work options for eligible roles • Inclusive workplace • Autonomy, diversity, and collaboration • No payments, purchases, or financial details requested during hiring