Developer Service Coordinator

🔥 15 hours ago

🌵 Arizona, Idaho, +4 more states – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥 Software Engineer

👻 Ghost score 12%

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Logo of Associated Asset Management (AAM)

Associated Asset Management (AAM)

501 - 1000 employees

Founded 1990

🏨 Hospitality

📦 Logistics

🏗️ Construction

Hospitality • Logistics • Construction

Associated Asset Management (AAM) is a full-service homeowners association (HOA) management firm specializing in planning and managing master-planned, single-family, condominium, active adult, and urban communities. AAM provides integrated services including association management, accounting, compliance, developer services, lifestyle programming, and technology solutions (apps and BoardVue) from 14 regional offices with over 1,100 employees. The company focuses on client-facing HOA operations, developer partnerships, and technology-enabled customer service and back-office functions to support community governance and operations.

📋 Description

• Support the Developer Services Department for regional developer start-up communities • Monitor SharePoint and internal platforms and follow up with clients • Coordinate receipt and organization of community start-up documentation • Maintain developer/builder spreadsheets, tracking sheets, and VMS metadata • Prepare Board and Design Review Committee resolutions and obtain signatures • Perform administrative tasks including file management, Executive Directives, and MAT updates • Coordinate new community start-up activities, including EINs, W-9s, address lists, and insurance quote requests • Prepare transition books for managers • Attend developer meetings in person and remotely and take meeting notes • Audit files and update templates for state and federal compliance • Coordinate client information and documents through DocuSign • Manage Billing and Closing Instructions dashboards • Draft landscape RFPs, obtain quotes, and improve bidding forms • Acquire and track community plans, maps, and documents for new budgets • Complete Boardvue start-up spreadsheets and enter start-up tasks • Provide support to all Developer Services Department members and perform related duties

🎯 Requirements

• High school diploma or better • 3 years of proven success in Community Management, preferably with Developer Communities • Proven customer service experience, with emphasis on problem-solving, seeking harmony, and defusing conflict • In-depth knowledge of budgets and financial administration • Strong computer software and internet proficiency • Strong accounting and financial experience, preferably in the HOA industry • Valid driver’s license • Experience working with Developer Communities and/or entities involving knowledge and enforcement of Governing Documents • Ability to prepare and process large amounts of administrative items with strong attention to detail and timely follow-up • Excellent interpersonal, written, and verbal communication skills • Ability to work collaboratively and independently in a fast-paced environment • Ability to lift up to 25 pounds • Ability to use a personal vehicle for required travel and walk or move around properties as necessary

🏖️ Benefits

• Fully remote position, subject to AAM-approved geographic locations based on business and employment requirements

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