Field Deployment Engineer, Counter-UAS

🔥 1 hour ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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Axon

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1993

💼 Consulting

🎖️ Defense

🏭 Manufacturing

Consulting • Defense • Manufacturing

Axon is a company dedicated to advancing public safety through innovative technology solutions. It offers a wide range of products and services, including smart weapons such as TASER devices designed for law enforcement and civilian use, body-worn cameras for capturing real-time video evidence, and software solutions for evidence management and situational awareness. Axon also provides VR training to prepare officers for real-life scenarios and drone solutions for tactical support. The company primarily serves law enforcement, federal agencies, corrections, fire, EMS, and other public safety sectors, aiming to create safer communities with their comprehensive safety ecosystem. Axon is committed to responsible innovation and reducing gun-related incidents between police and the public.

📋 Description

• Lead end-to-end deployments as the primary post-sale point of contact, including pre-deployment planning, hardware logistics, stakeholder alignment, on-site support, and go-live enablement • Deliver role-based training to customer drone teams, public safety operators, command staff, and IT teams • Guide customers in creating operational policies and workflows integrating Dedrone systems with agency technology stacks, including Axon Evidence, body-worn cameras, and in-car video systems • Coordinate and manage third-party training and integration vendors • Conduct site assessments for hardware placement and operational design • Build, iterate, and maintain deployment documentation, SOP templates, training plans, and internal handoffs • Provide post-deployment monitoring and escalation, aligning stakeholders on success metrics, issues, and resolutions • Relay customer feature requests, bug reports, and process gaps to Product and Engineering • Attend strategic customer meetings with Sales for technical validation and deployment context • Lead or assist in proofs of concept, including setup, training, success-criteria validation, and customer debriefs • Support RFP/RFI responses with technical and services details • Draft or validate Statements of Work based on deployment complexity and customer readiness

🎯 Requirements

• 3–5 years of experience in customer-facing roles such as Professional Services, Field Engineering, Sales Engineering, or Deployment • Direct experience deploying hardware/software solutions in complex operational environments • Understanding of drone systems, airspace management, RF sensing, or UAS programs • FAA Part 107 certification preferred or obtained within 3 months • Deep familiarity with IP networking, SNMP, DHCP, PoE, Linux CLI, and basic system administration • Ability to present technical workflows clearly to executives, end users, and technical teams • Experience working with public safety agencies, particularly law enforcement or security operations • Project and stakeholder management skills, with ability to own a deployment from kickoff to success • Passion for emerging technology, safety, and customer success • Willingness to travel heavily and adapt to dynamic customer needs in the field • Must be able to lift at least 50 pounds • Must be physically capable of climbing ladders, stairs, and working in an elevated environment

🏖️ Benefits

• Opportunity to work at Axon, a mission-driven company focused on protecting life and improving safety and justice • Fast-paced, challenging, and meaningful work • Employee well-being and safety focus • Equal opportunity and inclusive workplace • Disability or special-needs accommodation during the application or recruiting process

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