Site Reliability Engineer

🔥 24 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⛑ DevOps & Site Reliability Engineer (SRE)

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Logo of Backblaze

Backblaze

201 - 500 employees

Founded 2007

🛍️ eCommerce

🏢 Enterprise

💰 $5M Series A on 2012-07

Cloud Storage • eCommerce • Enterprise

Backblaze is a cloud storage company that provides scalable and secure data backup solutions for both businesses and individuals. Their B2 Cloud Storage service offers S3 compatible object storage, allowing users to easily protect and manage their data with transparent pricing. Backblaze specializes in automatic and unlimited backup services for computer systems, ensuring data protection and recovery options for users, while also supporting integration with applications for enhanced functionality.

📋 Description

• Act as the primary point of contact for customer-affecting technical issues and lead real-time incident resolution • Adhere to incident management protocols and drive post-mortems capturing process improvements and root-cause analyses • Monitor and respond to Zabbix, Grafana, and OpenSearch alerts, performing remediation or managing escalations • Ensure the health and reliability of storage pods across all sites • Define and refine monitoring alert definitions • Diagnose hardware replacements, troubleshoot systems, and execute configuration changes using Ansible and Git repositories • Support Data Center Technicians with advanced pod troubleshooting, deployment queries, migration issues, and Ansible playbooks • Manage pre-deployment configuration and testing for Vault systems • Initiate Vault migrations and perform health checks on migration pods • Use Jenkins to deploy code updates across all environments • Identify and escalate network anomalies • Document network IP assignments for upcoming deployments • Track server farm releases and updates • Identify opportunities to automate daily operational tasks and document workflow procedures • Participate in an on-call rotation, including work outside standard business hours when operational needs arise

🎯 Requirements

• Must be based in the United States and eligible to work without visa sponsorship • 2–4 years of hands-on experience in Systems Administration, Linux Operations, or SRE environments • Strong foundational understanding of Linux systems • Proficiency with command-line interfaces • Understanding of network cabling/topologies • Understanding of IP network classifications • Analytical problem-solving mindset • Ability and drive to troubleshoot complex hardware/software interactions • Ability and drive to automate repetitive tasks • Excellent cross-functional communication and collaboration skills with technical and non-technical stakeholders

🏖️ Benefits

• Participation in an on-call rotation with flexibility to work outside standard business hours, including weekends, evenings, or holidays, as operational needs arise • Equal opportunity workplace committed to diversity, equity, and inclusion • Learning, developing, and growing opportunities through the company culture

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