Principal Solutions Architect

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

💻 Solutions Engineer

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This company has sponsored H1B visas in the past.

👻 Ghost score 12%

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Bloomreach

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

📣 Marketing

✈️ Travel

💰 $30M Debt Financing on 2022-10

Consulting • Marketing • Travel

Bloomreach is a leader in ecommerce personalization solutions, providing platforms that integrate real-time customer and product data via AI. The company offers marketing automation, product discovery, and a unified data platform specifically designed for commerce applications. This enables businesses to personalize marketing efforts across multiple channels such as email, SMS, and web, optimize ecommerce search and merchandising, and manage customer and product data for advanced analytics and omnichannel personalization. Bloomreach’s solutions cater to various industries including retail, travel, hospitality, and more, to enhance profitability and customer retention.

📋 Description

• Act as a senior technical advisor for global strategic enterprise opportunities and customer engagements • Build trusted relationships with CIOs, CTOs, Enterprise Architects, Chief Digital Officers and senior technology teams • Map complex customer technology environments and identify where Bloomreach can create value • Communicate architectures, data flows and integration strategies to technical and executive audiences • Advise on data movement from systems of record through real-time decisioning, personalization and activation • Help customers evaluate trade-offs across data platforms, APIs, cloud infrastructure, identity, governance, latency and scalability • Explain limitations of traditional warehouse-centric approaches for real-time customer decisioning and activation • Partner with Global Account Executives and Solution Consultants throughout enterprise sales cycles • Support RFPs, technical validation, executive presentations, architecture reviews and customer workshops • Connect technical decisions to revenue, cost, risk and time-to-value • Identify and remove technical barriers to enterprise opportunities • Partner with Product and Engineering to share customer insights and architectural requirements • Mentor Solution Consultants and other customer-facing teams • Develop relationships with strategic technology partners • Contribute to customer technology briefings, industry events and thought leadership • Lead technical strategy and architecture discussions across strategic enterprise opportunities • Bring customer insight and market knowledge into Sales, Product and Engineering

🎯 Requirements

• Significant experience in a senior customer-facing technical role within enterprise software, SaaS, commerce, MarTech, data or digital experience • Strong understanding of modern data architecture and cloud platforms, including Databricks, Snowflake, BigQuery, lakehouses and CDPs • Strong understanding of APIs, event-driven architectures, data flows, identity resolution, customer profiles and real-time activation • Understanding of enterprise MarTech and commerce ecosystems, including CRM, ESPs, personalization, marketing automation and commerce platforms • Experience with enterprise cloud platforms such as AWS, Google Cloud or Microsoft Azure • Understanding of modern commerce architectures, APIs, microservices, composable commerce and cloud-native technologies • Experience supporting complex enterprise sales cycles, RFPs, technical evaluations and multi-stakeholder buying processes • Experience working with CIOs, CTOs, Enterprise Architects and technology leadership teams • Ability to simplify complex technical concepts and connect them to business outcomes • Executive communication, presentation and workshop facilitation skills • Commercial mindset linking architecture, investment, risk and business value • Ability to constructively challenge customers and internal Product/Engineering teams • Curiosity and ability to learn and communicate emerging technologies, particularly AI, data and customer experience • Executive presence and credibility; prior CTO experience is not required

🏖️ Benefits

• Flexible working hours • Virtual-first work with Bloomreach Hubs across three continents • Company events • 5 paid days off for volunteering • People Development Program and personal development workshops • Communication coach support • Leader Development Program with feedback, coaching and follow-up check-ins • $1,500 annual professional education budget for books, courses and certifications • Employee Assistance Program with counselors • Calm sleep and meditation app subscription • One additional DisConnect day off each quarter • Sports, yoga and meditation opportunities • Extended parental leave up to 26 calendar weeks for Primary Caregivers • Restricted Stock Units or Stock Options, depending on role, seniority and location • Company performance bonus • Employee referral bonus of up to $3,000 • Work anniversary rewards and celebrations

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