Customer Solutions Engineer

Job not on LinkedIn

🔥 13 hours ago

🏄 California, New York – Remote

🏄 California – Remote 🗽 New York – Remote

💵 $120k - $180k / year

⏰ Full Time

🟢 Junior

💻 Solutions Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 17%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Centralize

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2023

☁️ SaaS

🤝 B2B

🏢 Enterprise

SaaS • B2B • Enterprise

Centralize is a B2B SaaS relationship-intelligence platform for revenue teams. It uses AI to automatically map stakeholders and multithreaded relationships by analyzing emails, calls, calendars, CRMs, and network data to surface decision-makers, priorities, warm pathways, and multithreading gaps. The product provides AI assistants for research, outreach guidance, proactive deal-health alerts, and one-click actions into sales tools (Salesforce, Outreach/Salesloft, LinkedIn) to help sales, RevOps, and customer success teams improve pipeline, win rates, and account coverage.

📋 Description

• Partner directly with strategic customers to scope, build, and ship integrations, CRM migrations, and custom configurations • Dig into logs and the codebase to understand issues before escalating to core engineering • Respond to technical questions, security concerns, RFI/RFP responses, and implementation feasibility discussions • Act as a trusted advisor and technical liaison throughout the sales cycle • Design and propose scalable technical solutions based on customer needs and product capabilities • Translate complex requirements into architecture diagrams, implementation roadmaps, and proposal documentation • Collaborate with Product and Engineering to validate feasibility, share customer feedback, and influence roadmap priorities • Partner with Go-to-Market teams to shape deal and technical strategy • Work with Technical Delivery and Customer Success to ensure smooth transition from pre-sale to implementation • Ship quickly and iterate based on customer feedback • Turn field patterns into playbooks and internal know-how

🎯 Requirements

• 1+ years of experience, ideally technical support, customer engineering, or a similar customer-facing technical role at a fast-growing SaaS or tech company • Excellent written and verbal communication • Solid engineering fundamentals; ability to read a codebase, ship a feature, and debug a real problem • Ability to translate customer problems into practical, working solutions • High agency; ability to proactively address problems • Comfortable owning a queue of open issues across channels and driving them to resolution

🏖️ Benefits

• Fully covered medical, dental, and vision insurance • 401(k) • Parental leave • Unlimited PTO plus company holidays • Quarterly offsites • Equipment stipend • Equity