Account Executive – Services – SLED

🔥 2 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $292.1k - $384.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

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This company has sponsored H1B visas in the past.

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Serve as the chief customer outcomes and services strategist for the sales team • Lead overall services strategy and support teams • Drive incremental services growth through coordination with the Account Team • Develop opportunities and drive them to closure to grow recurring revenue • Ensure customers have appropriate support coverage and professional services aligned with expected outcomes • Engage specialist teams to enhance the sales process • Partner with Customer Success to enhance services adoption • Identify and manage opportunities across accounts to expand services coverage across new and existing customers and markets • Use customer and data insights to enhance service adoption • Build and sustain long-term customer relationships • Create demand for new services aligned with customer outcomes and business needs • Upsell and cross-sell additional solutions during new and renewal pursuits • Conduct data analysis to identify opportunities, buying propensity, service availability, and unattached products • Use data to demonstrate customer needs, identify pain points, derive forecasts, and set weekly, monthly, and quarterly sales commitments • Stay informed about industry trends, market dynamics, and competitive landscapes • Focus on new and renewal upsell of Premium Services, Buying Program inclusion, Point of Sale, and Uncovered Product Attach • Collaborate cross-functionally with Account Teams, CX product management, renewals, global services sales, architects, portfolio AEs, and other functions

🎯 Requirements

• 5+ years managing end-to-end deal cycles of moderate to high complexity independently • 5+ years developing and executing account plans for Enterprise Accounts • Experience identifying business priorities, buying centers, whitespace, competitive landscape, and expansion opportunities • Experience partnering with Sales Engineers, Customer Success, Marketing, Partners/Alliances, Professional Services, and executive leadership • 5+ years maintaining CRM opportunity data, next steps, close dates, deal values, stage progression, and forecast categories • Ability to forecast quarterly revenue within an established sales methodology and cadence • Experience meeting sales targets across new business and existing customers within an assigned territory • Ability to activate Champions, reflect buyer Decision Criteria, and anticipate Economic Buyer expectations • Ability to connect Cisco’s portfolio to enterprise-wide Decision Criteria • Experience or ability to develop discovery strategies for services opportunities • Ability to co-develop initiatives aligned with customer expectations, services standards, and communication protocols • Ability to develop insight-driven strategies that strengthen engagement and accelerate service uptake • Ability to develop customer lifecycle selling and future-focused service offering strategies • Ability to use E2E selling methodology to improve team knowledge and customer value • Ability to design methodologies for process optimization and forecasting precision • Ability to cultivate gravitas in customer engagements

🏖️ Benefits

• Medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • Paid parental leave • Short- and long-term disability coverage • Basic life insurance • Cisco restricted stock unit grants may be available, vesting following continued employment • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • Paid birthday day off • Paid year-end holiday shutdown • 4 paid days off for personal wellness • Non-exempt employees: 16 days of paid vacation per full calendar year • Exempt employees: Flexible vacation time off program with no defined limit, subject to availability and business limitations • 80 hours of sick time off provided on hire date and each January 1st thereafter • Up to 80 hours of unused sick time carried forward • Additional paid time away for critical or emergency family issues • Optional 10 paid volunteer days per full calendar year • Performance-based sales incentive pay on top of base salary • Sales incentive compensation has no cap above 100% attainment • Flexible remote work from the Bay Area

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