AI Automation Engineer

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City of Hope

10,000+ employees

🏥 Healthcare

🧬 Biotechnology

🔬 Science

💰 $5.4M Grant - City of Hope on 2024-05

Healthcare • Biotechnology • Science

City of Hope is a nonprofit, NCI-designated comprehensive cancer center and research hospital near Los Angeles that provides patient care, conducts translational biomedical research, and offers education and clinical trials across a national network. It focuses on cancer, diabetes, and other life‑threatening diseases, combining clinical services, laboratory science, training and community outreach to develop new treatments and support patients and families.

📋 Description

• Design, develop, test, and deploy solutions that automate and enhance operational and clinical workflows • Develop AI agents on City of Hope’s core platforms • Integrate automation solutions with EHRs, clinical systems, data platforms, and enterprise applications • Ensure secure handling of PHI/PII in compliance with HIPAA and organizational policies • Contribute technical expertise to requirements sessions, clarify requirements, and implement changes • Monitor, support, and optimize production automations • Troubleshoot issues, implement enhancements, and ensure high availability and performance • Collaborate with Data Scientists and ML Engineers to integrate machine learning, advanced analytics, and custom AI agents into workflows • Identify opportunities to use and integrate existing AI, data, and analytics tools such as HopeLLM • Contribute to automation standards, best practices, documentation, reusable components, and knowledge sharing • Follow City of Hope and department policies, procedures, safety, environmental, infection control, Conduct, and Compliance guidelines • Maintain confidentiality with a high level of integrity and honesty • Perform other related duties as assigned or requested

🎯 Requirements

• Bachelor’s degree; 3 additional years of experience plus the minimum experience requirement may substitute for minimum education • 3+ years of experience in process automation, software engineering, data science, or related roles • Knowledge of the Microsoft ecosystem, especially Power Automate, Azure AI Foundry, Copilot Studio, and Document Intelligence • Experience with AI development tools such as Claude, Cursor, and Codex • Experience building custom agents and knowledge of agent architectures, skills, tools, and evaluation harnesses • Programming experience with Python, Bash, PowerShell, C++, or similar scripting languages • Knowledge of data integration and API standards, including REST, authentication, and secret/key vault management • Cloud experience, preferably Azure, and familiarity with DevOps practices • Experience working within enterprise governance processes, including change management, security reviews, and access controls • Preferred: Master’s degree • Preferred experience with EHR/EMR systems such as Epic or Cerner, healthcare data platforms, healthcare databases, data modeling, SQL, healthcare workflows, HL7, FHIR, Python LLM frameworks, business process mapping, and RPA software • Strong analytical skills • Ability to apply AI agents, SQL queries, APIs, and diverse technology stacks to develop workflow automation solutions • Ability to translate business and functional requirements into technical solutions • Understanding of security, privacy, and compliance considerations in healthcare IT • Self-directed ability to manage multiple initiatives simultaneously • Strong documentation and technical writing skills • Experience with AI coding and agent development platforms, cloud platforms, and AI/ML frameworks and services

🏖️ Benefits

• Comprehensive Benefits (linked in the posting) • Fully remote work opportunity

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