Solar Quality Engineer – Asset Performance, Compliance

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ClearSource BPO

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

☁️ SaaS

📡 Telecommunications

B2B • SaaS • Telecommunications

ClearSource BPO is a leader in integrating technology and innovation to provide cutting-edge solutions for customer experience management. The company utilizes artificial intelligence, speech analytics, generative AI, workforce management, agent assist, and automation to enhance customer care. ClearSource operates globally, with sites in the USA, India, Costa Rica, and the Philippines, supporting industries like renewable energy, financial services, healthcare, and eCommerce. Their approach focuses on quality solutions that ensure first-contact resolutions and building meaningful customer relationships. ClearSource is committed to exceptional customer service, driving growth and loyalty for their clients through seamless interactions and a focus on reducing costs and enhancing brand reputation.

📋 Description

• Review electrical and mechanical system designs and installations to ensure compliance with NEC, local jurisdiction requirements, OEM requirements, and company QA/QC standards. • Assess technical documents and installation photos to ensure projects meet incentive program guidelines and compliance standards. • Perform routine and targeted quality audits on residential solar installations to verify compliance with design specifications, code compliance, and company standards. • Ensure timely review and completion of assigned project queues in alignment with established service level agreements (SLAs). • Identify quality issues and collaborate with internal teams to resolve them effectively. • Conduct root cause analysis and recommend corrective actions to prevent recurrence. • Support QA/QC Manager in achieving departmental goals, including SLA adherence, review process optimization, and continuous improvement initiatives. • Maintain awareness of industry standards and best practices relevant to residential solar.

🎯 Requirements

• 1-2 years of experience in QA/QC, construction, or related technical roles; experience in solar is preferred (internships or field experience acceptable). • Ability to interpret technical drawings, system designs, and performance data to identify potential issues. • Strong problem-solving and decision-making skills. • Effective communication skills with the ability to collaborate across internal teams and external partners. • Detail-oriented and highly self-motivated with the ability to work independently and manage priorities in a remote environment. • Familiarity with industry standards and codes such as UL, IBC, and NEC. • Proficiency in Microsoft Office (Excel, Word, Teams, Outlook).

🏖️ Benefits

• Competitive salary – Get paid for doing what you love! • Medical and dental insurance (with free dependent coverage!). • Group life insurance for peace of mind. • Paid time off (PTO) – Because work-life balance matters. • Outstanding career growth opportunities – Learn, advance, and develop your career. • A fun, innovative, and energetic team culture – Be part of a company that values its employees. • Skills and leadership development to help you reach your full potential. • Free meal for onsite employees