Account Executive, Cloud Communications

🔥 0 minutes ago

🌵 Arizona, Colorado, +4 more states – Remote

🌵 Arizona – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🎰 Nevada – Remote 🌲 North Carolina – Remote 🎸 Tennessee – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Clio - Cloud-Based Legal Technology

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2008

☁️ SaaS

⚖️ Legal

🔐 Security

SaaS • Legal • Security

Clio is a cloud-based legal technology company that provides comprehensive legal practice management software for law firms. The platform offers a range of solutions including client intake, billing, document management, and calendaring to streamline law firms' operations. Clio is designed to improve the efficiency of legal practices by automating administrative tasks and providing secure, reliable data storage with a strong focus on data security. The software is enhanced with features that accommodate different areas of legal practice, and it integrates with over 250 other tools to optimize workflow for legal professionals. Clio serves solo practitioners as well as small to large law firms worldwide.

📋 Description

• Own the complete sales process end to end, including qualification, discovery, demo, business case, proposal, negotiation, and close • Sell to firm owners, managing partners, office administrators, and IT decision makers • Run trials as real opportunities on a close plan and drive trial-to-paid conversion and time-to-activation • Drive attach and expansion within the existing customer base alongside Customer Success Managers or Account Managers • Maintain an accurate 3x qualified pipeline and forecast in Salesforce • Meet and exceed monthly and quarterly targets across seats, trials, and revenue • Qualify firms’ current communications environments, including providers, contract dates, seat counts, DID and toll-free inventory, and monthly spend • Map call flows and translate them into a working configuration • Qualify network and hardware readiness and scope number porting, including LOA and CSR requirements, timelines, rejection reasons, and cutover expectations • Handle contract-overlap objections and address E911, dispatchable location, call-recording consent, and messaging compliance • Become the resident expert on Clio’s VoIP/UCaaS offering, including voice, messaging, call routing, and core-platform integration • Deliver live demos and needs-based presentations connecting telephony capabilities to law-firm workflows • Support Account Executives and Customer Success Managers on calls, business cases, and technical conversations • Partner with Solutions Engineering on complex configurations • Partner with Onboarding and Migrations teams to ensure clean handoffs, flagging porting risks, hardware needs, and timeline expectations • Escalate issues appropriately rather than improvising

🎯 Requirements

• 3+ years of quota-carrying B2B sales experience with a documented record of consistently meeting and exceeding target • Direct experience selling UCaaS, VoIP, CCaaS, telecommunications services, or a genuinely transferable background in unified communications or contact center • Practical familiarity with business voice, including call flows, auto attendants, extensions, hunt groups, DIDs, number inventory, voicemail routing, and desk-phone provisioning • Hands-on experience with number porting and ability to set expectations • Comfort navigating incumbent providers, contract end dates, term overlap, and buyout conversations • Comfort working in an AI-assisted environment • Experience selling into an existing customer base and building a case with a champion • Strong discovery and value-based selling instincts • Disciplined pipeline management and accurate forecasting in Salesforce • High tolerance for ambiguity and ability to help build the playbook • Direct experience with RingCentral, Dialpad, Zoom, 8x8, Nextiva, GoTo, Vonage, a carrier, or CLEC is a bonus • Legal technology, legal services, or professional-services vertical experience is a bonus • Familiarity with E911 and dispatchable location, STIR/SHAKEN, A2P messaging registration, and call-recording consent is a bonus • Ability to read basic call-quality diagnostics, including jitter, latency, packet loss, and MOS, is a bonus • Experience partnering with onboarding, implementation, or migrations teams is a bonus • Bilingual English/French or experience selling into Canada is a bonus

🏖️ Benefits

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance • Hybrid work environment for local Clions in Vancouver, Calgary, Toronto, Dublin and Sydney, with an expectation to be in office minimum twice per week • Flexible time off policy, with an encouraged 20 days off per year • EAP benefits for you and household members, including counseling and online resources • 401k matching • Child Education Savings • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years • Variable compensation at 100% attainment is included in OTE, but is not guaranteed and depends on individual, team, or company performance • Accessibility accommodations during the recruitment process