Systems Analyst I

🔥 4 minutes ago

🇺🇸 United States – Remote

💵 $54k - $83.6k / year

⏰ Full Time

🟢 Junior

⚙️ Systems Engineer

👻 Ghost score 0%

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Velera

1001 - 5000 employees

💼 Consulting

📣 Marketing

💳 Fintech

Consulting • Marketing • Fintech

Velera is a company that provides a wide range of solutions for financial institutions, focusing on payment and banking technology. The company offers services in digital card issuance, digital wallets, and provides a co-op pay network and ATM terminal driving. Velera integrates sophisticated scoring and decision-making tools for fraud prevention and identity authentication. It also offers strategic consulting services for growth and marketing. Velera positions itself as a partner in digital banking and financial technology innovation.

📋 Description

• Assess existing IT solutions and analyze their functionality, efficiency, and productivity. • Help design, develop, and implement new technical solutions. • Partner with teams across the Enterprise to ensure IT services are provided as agreed between service providers and customers. • Handle technical support tickets and help users solve problems and identify solutions. • Create and maintain system documentation. • Pursue development opportunities and demonstrate expected progress on a learning plan. • Create an environment that promotes end-user self-sufficiency. • Recognize probable conflicts and integrate diverse data elements and sources. • Produce innovative solutions for complex problems. • Perform other duties as assigned.

🎯 Requirements

• Bachelor’s Degree in Computer Science, Computer Engineering and Information Management or equivalent combination of education and experience required. • 1-3 years of experience supporting users through technical support of applications, developing procedures and reporting tools, facilitating and coordinating training and other technical support. • Three (3) years of experience in financial services strongly preferred. • Experience establishing SLAs and availability goals to meet business requirements and budget constraints preferred. • Ability to read SQL queries is very helpful. • Experience working with regulatory, privacy, security, and associated laws, rules, and regulations, including all applicable standards preferred. • This role is currently not eligible for sponsorship.

🏖️ Benefits

• Competitive wages • Medical with telemedicine • Dental and Vision • Basic and Optional Life Insurance • Paid Time Off (PTO) • Maternity, Parental, Family Care • Community Volunteer Time Off • 12 Paid Holidays • Company Paid Disability Insurance • 401k (with employer match) • Health Savings Accounts (HSA) with company provided contributions • Flexible Spending Accounts (FSA) • Supplemental Insurance • Mental Health and Well-being: Employee Assistance Program (EAP) • Tuition Reimbursement • Wellness program • Remote-first, flexible environment

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