Industry Solutions Architect – TMT

🔥 0 minutes ago

🐊 Florida, Kentucky, +1 more states – Remote

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⏰ Full Time

🟠 Senior

🔴 Lead

💻 Solutions Engineer

👻 Ghost score 10%

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Logo of Coastal

Coastal

501 - 1000 employees

Founded 2012

💼 Consulting

☁️ SaaS

🤖 Artificial Intelligence

💰 Series unknown on 2020-07

Consulting • SaaS • Artificial Intelligence

Coastal is a professional services consultancy that helps organizations turn Salesforce, Snowflake, data, and AI into measurable business outcomes. Coastal emphasizes outcome-first engagements, cross-cloud delivery teams fluent in industry context, AI-driven accelerators to shorten timelines, and ongoing post-go-live evolution to compound value. Backed by Tata Consultancy Services and highly rated by customers and partners, Coastal focuses on cloud integration, CRM/Salesforce implementations, data & AI platform work, and industry-specific delivery for sectors like public sector, telecom, nonprofit, manufacturing, and high tech.

📋 Description

• Partner two-in-a-box with Client Partners on Named Account pursuits throughout the sales cycle • Own bottoms-up scoping and estimating for Enterprise programs and projects using detailed effort models tied to the SOW and IWO • Act as the Voice of TMT to prospects, clients, and TCS counterparts • Represent Coastal at key industry events including MWC, IBC, NAB Show, CES, and Dreamforce TMT tracks • Co-develop TMT point of view and account strategy with TCS Client Partner and technical counterparts • Lead Advisory / True North engagements for Enterprise accounts requiring deeper subscriber management, usage-based billing, ad sales, or BSS/OSS discovery • Support Enterprise RFP responses with technical scoping content, data privacy awareness, and TMT-specific win themes • Develop competitive analyses positioning Coastal's Salesforce/Snowflake embedment capability against alternatives • Educate and enable Client Partners and Deal Operations on TMT nuances • Contribute to joint GTM content, plays, and marketing materials with TCS • Engage Salesforce TMT ecosystem contacts and Snowflake Telecom/Media Data Cloud leads to support opportunities and joint pursuits • Transition into the embedded delivery team as Enterprise programs close • Travel as needed to support Enterprise sales cycles and joint TCS pursuits through to close

🎯 Requirements

• 8+ years of consulting experience in delivery leadership relative to iterative software development • Deep Salesforce experience required, specifically Communications Cloud, Media Cloud, or Revenue Cloud/CPQ • Snowflake experience strongly preferred • 5+ years of sales or pre-sales / solutions engineering experience • Demonstrated ability to scope and estimate complex enterprise TMT programs from the bottom up • Deep TMT domain expertise across Technology/SaaS, Media & Entertainment, and Telecom • Familiarity with Communications Cloud / Vlocity Data Model, SID model, TM Forum Open APIs • Familiarity with usage-based monetization frameworks • Familiarity with ad server integrations such as Google Ad Manager and FreeWheel • Familiarity with BSS/OSS and subscription billing integrations such as Amdocs, CSG, Netcracker, and Zuora • Understanding of and relationships within the Salesforce portfolio, including Communications Cloud, Media Cloud, Revenue Cloud, Data Cloud, MuleSoft, Tableau, and Slack • Understanding of the Snowflake Media & Telecom Data Cloud ecosystem • Excellent communication skills and ability to translate business requirements into scoped technical solutions • Ability to multitask in a fast-paced, high-pressure Enterprise sales environment • Strong customer orientation and results-driven approach • Ability to analyze and interpret subscriber churn, ARPU, ad inventory, or usage/billing data • Must have full-time permanent US work authorization • Experience leading digital transformation, BSS/OSS modernization, subscriber experience transformation, or quote-to-cash/billing automation preferred • Strong understanding of AI as applied within Salesforce and Snowflake solution design for TMT preferred • Prior experience working within or alongside a systems integrator partner motion, ideally TCS or a comparable global SI preferred • Ability to engage and motivate peers in a matrixed, pod-based team structure preferred • Bachelor's degree preferred, or equivalent experience

🏖️ Benefits

• Flexible working hours with an emphasis on a life-work balance (in that order!) • Remote flexible work • Unlimited Paid Time Off (RTO) • 401K with Company Match • Medical, Vision, & Dental coverage • Competitive quarterly bonus opportunities • Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems • Occasional in-house competitions with spot bonuses • A flexible and fun team culture • Frequent team and culture activities, virtual & in-person, including Lunch and Learn sessions, Happy Hours, team-building events • Monthly All-Hands calls • Open-door leadership policy with access to mentorship and guidance • Opportunities for accelerated growth, networking, and career guidance and support • Trust, transparency, and respect across all levels of the company

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