HR Benefits & Leave Specialist I

🕒 August 8

🇺🇸 United States – Remote

💵 $52k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

👻 Ghost score 14%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Consumer Direct Care Network

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

🏥 Healthcare

👥 HR Tech

Healthcare • HR Tech

Consumer Direct Care Network is a company that provides consumer-directed home care support services. It helps individuals who manage their own personal care by handling administrative, payroll, employer-of-record, training, background check, and compliance tasks for self-directed caregivers, and by connecting consumers with caregivers and resources to facilitate home- and community-based services. It commonly serves participants in consumer-directed Medicaid or similar long-term services programs and individual consumers seeking in-home assistance.

📋 Description

• Independently manage standard leave requests including FMLA, PFML, PWFA, Military Leave, and personal LOAs • Process disability paperwork (STD/LTD) and maintain accurate leave documentation • Respond to state PFML correspondence including WA application and approval letters • Track leave balances and ensure accurate reporting in Workday and vendor systems • Answer employee questions regarding leave eligibility, documentation, and timelines • Support ADA accommodation requests by gathering documentation and facilitating the interactive process under guidance • Resolve routine employee benefits claim issues and plan questions • Support open enrollment execution including audits, employee support, and vendor files • Perform quality checks on benefits eligibility data • Resolve escalated employee benefits claims and eligibility issues • Provide reports for billing and allocation as assigned • Support ACA data compilation and validation • Assist with KPI metrics preparation • Develop and maintain SOPs and process documentation • Maintain assigned SharePoint documentation and case files • Maintain organized case documentation and shared folders • Meet established turnaround times for leave cases and employee responses • Escalate only complex or unresolved issues

🎯 Requirements

• 3–5 years benefits or leave administration experience • Working knowledge of FMLA and state leave programs • Experience with HRIS platforms (Workday preferred) • Strong organizational and documentation skills • Ability to communicate effectively and professionally, both verbal and written • Employees must provide their own reliable internet if working a remote/hybrid position • Ability to work flexible and/or extended hours, if needed, to meet the job requirements • Legally authorized to work in the United States • Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions

🏖️ Benefits

• A rewarding career helping others • Fun and engaging work environment built on team unity • Job satisfaction knowing you make a difference in the work you do and lives we serve • Professional training to help advance your skills for career development • Medical, Dental, and Vision Insurance • Vacation accrued at 3.07 hours per pay period to use when accrued • Profit-sharing for employees in good standing • Two Paid Floating Holidays • Nine Paid Federal Holidays • Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued • Instant Earnings Option • 401(k) Retirement plan & discretionary company match • Company-Paid Life Insurance • Supplemental Life, Accident, Critical Illness, and Hospital benefits • Short and Long-Term Disability • Paid Parental Leave • Flexible Spending Account • Employee Assistance Program • Pet Insurance • Flexible and/or extended hours, if needed, to meet job requirements