Senior Support Engineer

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $103k - $145k / year

⏰ Full Time

🟠 Senior

📞 Support Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Cotiviti

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Cotiviti is a healthcare technology and analytics company that specializes in improving payment accuracy and performance through advanced data analytics solutions. They partner with health plans, government agencies, and healthcare providers to deliver insights that enhance quality and efficiency in care delivery. With solutions such as risk adjustment, payment policy management, and member engagement, Cotiviti aims to optimize financial and clinical outcomes for the healthcare ecosystem.

📋 Description

• Support existing software applications and enhance software components deployed in the Cotiviti product suite • Collaborate with developers, offshore development team members, business owners, project management, and internal stakeholders • Analyze and assess how automated systems can solve complex business problems • Analyze and resolve software and process-related issues from internal or external customers • Apply software quality assurance principles throughout the software development life cycle • Document application specifications, design, features, and operation before production rollout • Maintain current documentation for applications and processes • Explore and implement innovative improvements to processes and systems • Execute solution development and data requirements • Execute solution enhancements to improve performance and availability • Ensure project deliverables are completed on time and within budget • Communicate technical and operational issues to engineering and business leadership • Adhere to technology standards while developing systems • Define and ensure complete and accurate system and technical requirements with business partners • Receive escalations, provide direction on daily task execution and monitoring, and provide feedback, training, and mentoring to team members • Work under general direction with some supervision and independently develop procedures and approaches when appropriate • Complete annual Performance Plan responsibilities and assigned special projects

🎯 Requirements

• BS degree in a STEM related field such as Computer Science, Information Technology, or technically related discipline • Minimum of 4-5 years of relevant industry experience • 4-5 years of hands-on experience working in Linux based environments • 4-5 years' experience with Java frameworks • Broad and deep technology knowledge and ability to provide solutions to technical business problems • Proven track record of managing all aspects of a successful product throughout its lifecycle • 4-5 years' experience deploying changes using automation tools (Jenkins, Octopus) • 4-5 years' experience with IT automation tools (Ansible) and/or scripting languages (VBScript, PowerShell) • 4-5 years' experience with databases and/or data processing pipelines • Skilled in Agile and SCRUM development methodologies and prior experience working with CI/CD pipelines • Working knowledge of Oracle SQL • Experience with Docker or OpenShift containers preferred • Experience with JBoss preferred • Healthcare data experience is a plus • Excellent communication skills • Must be able to perform duties with or without reasonable accommodation • Must be able to provide a dedicated, secure work area • Must be able to provide high-speed internet access/connectivity and office setup and maintenance

🏖️ Benefits

• Medical, dental, vision, disability, and life insurance coverage • 401(k) savings plan • Paid family leave • 9 paid holidays per year • 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service • Remote work arrangement • Virtual interviews