Senior Support Engineer

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $103k - $145k / year

⏰ Full Time

🟠 Senior

📞 Support Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Cotiviti

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Cotiviti is a healthcare technology and analytics company that specializes in improving payment accuracy and performance through advanced data analytics solutions. They partner with health plans, government agencies, and healthcare providers to deliver insights that enhance quality and efficiency in care delivery. With solutions such as risk adjustment, payment policy management, and member engagement, Cotiviti aims to optimize financial and clinical outcomes for the healthcare ecosystem.

📋 Description

• Support existing software applications and enhance software components deployed in the Cotiviti product suite • Analyze and assess how automated systems can solve complex business problems • Analyze and resolve software- and process-related issues from internal or external customers • Apply software quality assurance principles and practices throughout the software development life cycle • Document application specifications, design, features, and operation before production rollout • Keep documentation current for all new and existing applications and processes • Explore new ideas and make innovative contributions to improve process and system efficiency and results • Execute solutions development and data requirements • Execute solution enhancements to improve performance and availability • Ensure project deliverables are completed on time and within budget • Communicate technical and operational issues to engineering and business leadership • Adhere to technology standards while developing systems • Collaborate with business partners to define complete and accurate system and technical requirements • Receive escalations from team members and provide direction for daily task execution and monitoring • Provide feedback, training, and mentoring to team members • Complete annual Performance Plan responsibilities, special projects, and other assigned duties

🎯 Requirements

• BS degree in a STEM-related field such as Computer Science, Information Technology, or a technically related discipline • Minimum of 4–5 years of relevant industry experience • 4–5 years of hands-on experience working in Linux-based environments • 4–5 years of experience with Java frameworks • Broad and deep technology knowledge and ability to provide solutions to technical business problems • Proven track record of managing all aspects of a successful product throughout its lifecycle • 4–5 years of experience deploying changes using automation tools such as Jenkins and Octopus • 4–5 years of experience with IT automation tools such as Ansible and/or scripting languages such as VBScript and PowerShell • 4–5 years of experience with databases and/or data processing pipelines • Skilled in Agile and SCRUM development methodologies • Prior experience working with CI/CD pipelines • Working knowledge of Oracle SQL • Experience with Docker or OpenShift containers preferred • Experience with JBoss preferred • Healthcare data experience is a plus • Excellent communication skills • Analytical mindset and strong problem-solving ability • Ability to collaborate effectively with cross-functional teams and stakeholders • Ability to mediate and resolve conflicts between teams • Ability to meet tight deadlines through planning, prioritization, and organizational skills • Must be able to perform duties with or without reasonable accommodation • Must be able to provide a dedicated, secure work area • Must be able to provide high-speed internet access/connectivity and office setup and maintenance

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Disability insurance • Life insurance coverage • 401(k) savings plans • Paid family leave • 9 paid holidays per year • 17–27 days of Paid Time Off (PTO) per year, depending on specific level and length of service • Remote work • Virtual interviews • Dedicated secure work area and high-speed internet connectivity provided by the candidate