ServiceNow Solution Architect – Lead

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cprime, Inc

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Consulting • Marketing • Healthcare

Cprime, Inc. is a full-service consulting firm that specializes in transformative ServiceNow solutions to enhance customer experience, employee experience, and technology excellence. As a strategic enterprise consulting partner, Cprime utilizes its extensive expertise to drive innovation and agility across businesses, providing experience-driven solutions that align with modern technology trends and human innovation. With a focus on enterprise agility, digital transformation, and scaled agility, the company offers integrated capabilities in custom software development, DevOps, and cloud services. Cprime is dedicated to optimizing business technology and enhancing operations through strategic partnerships with core technology platforms. Additionally, Cprime provides comprehensive training and development solutions to bridge skills gaps and foster innovation across organizations.

📋 Description

• Advise client leaders as a trusted architecture advisor and explain technical trade-offs to senior stakeholders • Design end-to-end AI solutions across employee experience, workflows, AI agents, and governance for HR and IT • Define target architecture, integration patterns, data architecture, security model, environment strategy, and portal architecture • Architect ServiceNow Employee Center portals with clear navigation, targeted content, search, and unified task views • Lead design workshops and architecture reviews with client leaders and implementation teams • Contribute architecture to client workshops, business cases, proofs of concept, and proposals • Work with AI engineers to test design choices and integrations in proofs of concept • Hand off target architectures and advise implementation teams during builds • Identify risks, technical debt, and non-scalable customizations early • Define platform standards for data models, API integrations, portal design, and upgrade-safe extensibility • Mentor other architects on architecture patterns, quality, and secure design • Track ServiceNow's direction and assess implications for clients and services

🎯 Requirements

• 9+ years of ServiceNow implementation, development, or architecture experience, including complex technical solution design • Proven experience as a technical lead, solution architect, or platform architect on enterprise-scale ServiceNow programs • Bachelor's degree in computer science, information technology, engineering, or a closely related field • Deep expertise in Now Platform architecture, data model design, ACL and security architecture, update strategy, and integration design • Experience designing across HRSD and ITSM, plus at least one of ITOM, ITAM, SPM, IRM/GRC, or App Engine • Hands-on experience with Employee Center design, including information architecture, widget strategy, search, security, and content strategy • Working knowledge of agentic AI on ServiceNow, including AI Agents and Moveworks • Enough hands-on JavaScript and ServiceNow scripting to review designs and guide technical decisions • Ability to balance out-of-the-box capability, configuration, and custom development while preserving upgradeability and long-term platform health • Strong client-facing consulting experience, including workshops, architecture presentations, and work with senior stakeholders • Collaborative leadership style, with the ability to mentor teams and influence design choices • Comfortable in ambiguous enterprise transformation environments, with the judgment to simplify complex requirements into practical architecture decisions • Required: ServiceNow Certified System Administrator (CSA)

🏖️ Benefits

• Equal opportunity employer committed to diversity and inclusion in the workplace

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