Solutions Engineer

🔥 0 minutes ago

🌵 Arizona, Colorado, +1 more states – Remote

🌵 Arizona – Remote ⛰️ Colorado – Remote ⛷️ Utah – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CTERA

WebsiteLinkedInAll Job Openings

51 - 200 employees

🔒 Cybersecurity

Cybersecurity

CTERA is the distributed cloud file storage leader, powering more than 50,000 enterprise locations and millions of corporate users. The company specializes in cloud storage solutions, global file systems, and edge computing, with a focus on secure file storage and ransomware protection.

📋 Description

• Provide product, service, or equipment technical and engineering information by answering questions and requests • Provide technical sales support throughout the sales cycle, including qualifying opportunities, selling solutions on technical merits, replying to RFIs and RFPs, establishing solution designs, and sizing solutions • Establish and maintain rapport and relationships with customers and partners • Resolve complex issues creatively and effectively using professional concepts and company objectives • Support sales teams by delivering technical presentations about products and services to customers and prospective clients • Collaborate with sales teams to understand customer requirements and provide technical-sales support • Conduct proofs of concept (POCs) with clearly written and communicated scopes of work (SOWs) and success criteria • Transfer knowledge to customers and partners through demos and hands-on training sessions • Collect and document product feedback and requests for enhancements (RFEs) for CTERA’s Product Management team • Submit orders by conferring with technical support staff

🎯 Requirements

• 5+ years’ experience as a Sales Engineer in the storage and/or cloud industries • Strong presentation and technical analysis skills • Up to 50% travel with some overnight stays • Storage experience with network-attached storage (NAS), file systems, and object storage • Knowledge of CIFS/SMB and NFS protocols • Experience deploying, securing, and managing file servers, backup, and archiving software • 2+ years’ experience in VMware, with Datacenter Virtualization Certification, or AWS/Azure Certified Solution Architect • Proven knowledge of the TCP/IP stack and HTTP, TLS, DNS, LDAP, and SAML v2 protocols • Experience using network troubleshooting tools such as Wireshark • Experience with Microsoft Windows Desktop and Server Platforms, including ADDS and DNS roles • Experience with Linux, including RHEL, CentOS, and Ubuntu • Practical experience with enterprise backup and recovery platforms • Documentation experience editing guides, sales presentations, network configuration diagrams, and asset management • Preferred location: Colorado, Arizona, or Utah