
10,000+ employees
Founded 1963
🏥 Healthcare
⚕️ Healthcare Insurance
🛒 Retail
Healthcare • Healthcare Insurance • Retail
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
🔥 12 hours ago
🏈 Alabama, Arizona, +41 more states – Remote
💵 $47k - $112.2k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🤖 QA Automation Engineer
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10,000+ employees
Founded 1963
🏥 Healthcare
⚕️ Healthcare Insurance
🛒 Retail
Healthcare • Healthcare Insurance • Retail
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
• Design, develop, test, and maintain automation solutions using Visual Basic (VB) scripting and related technologies • Create, modify, and support complex Microsoft Excel macros and VBA-based automation tools • Develop and maintain automations within Boston Workstation to improve operational performance and productivity • Review claim data and quality assure claim examples in Athena Health • Utilize Python and coding to implement automation via web-based platforms and applications • Troubleshoot automation issues, identify root causes, and implement sustainable solutions • Partner with revenue cycle leadership and operational teams to identify workflow automation and process improvement opportunities • Provide technical support and customer service to call center representatives and other end users • Collaborate with stakeholders to gather requirements and translate business needs into technical solutions • Support insurance overpayment and patient refund check processing • Manage and monitor file transfers using SFTP and related technologies • Work with Cognizant and other revenue cycle platforms to support operational initiatives • Maintain documentation for automation processes, workflows, and technical solutions • Ensure compliance with organizational policies, data security standards, and healthcare regulations
• Experience programming with Visual Basic/VBA scripting • Advanced knowledge of Microsoft Excel, including creation and maintenance of macros and automated reporting tools • Experience using Boston Workstation to develop and support automated business processes • Python / Selenium for web automation and browser interaction • Experience working with Cognizant applications and processes • Experience managing SFTP file transfers and automated file movement processes • Strong analytical, troubleshooting, and problem-solving skills • Excellent communication and customer service skills • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field • Experience in healthcare revenue cycle operations • Knowledge of insurance payment reconciliation, overpayment processing, and patient refund workflows • Experience supporting call center operations and customer service teams • Familiarity with process improvement methodologies and workflow optimization • Experience documenting technical processes and creating user guides
• CVS Health bonus, commission or short-term incentive program in addition to base pay • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being
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