Lead Engineer – Observability Platform

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🔥 0 minutes ago

⚜️ Louisiana, Montana, +3 more states – Remote

⚜️ Louisiana – Remote 🦬 Montana – Remote 🌲 North Carolina – Remote 🎸 Mississippi – Remote ⚓ Rhode Island – Remote

💵 $106.6k - $284.3k / year

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Design, build, and operate core observability platform services using Go, Python, and Java (Spring Boot) • Lead enterprise-wide adoption of OpenTelemetry, including client libraries, semantic conventions, instrumentation patterns, and Collector/agent strategy • Architect and scale high-throughput, fault-tolerant telemetry pipelines for logs, metrics, and traces • Develop self-service observability capabilities for onboarding, troubleshooting, and adoption • Implement end-to-end monitoring, SLOs, health checks, and alerting for the observability platform • Collaborate with SRE, Platform, and Cloud teams to establish reliability standards, error budgets, and incident response practices • Participate in on-call rotations and lead incident mitigation, root-cause analysis, and post-incident reviews • Automate operational workflows through tooling, CI/CD enhancements, and platform automation • Secure telemetry pipelines using mTLS, secrets management, and zero-trust design patterns • Produce and maintain technical documentation, standards, and best practices • Gather requirements from internal engineering teams, influence roadmap prioritization, and deliver platform improvements • Provide technical leadership through mentorship, design reviews, architectural guidance, and cross-team collaboration

🎯 Requirements

• 7+ years of experience in Software Engineering • 5+ years of experience with observability practices, including SLIs/SLOs/SLAs, alerting, and incident management • 5+ years building production-grade backend services in Go and/or Java • 5+ years implementing and operating OpenTelemetry, including OTLP, semantic conventions, and instrumentation patterns • 5+ years with cloud-native and containerized platforms, including Docker, Kubernetes, and Argo CD • 5+ years working with public cloud platforms such as AWS, GCP, or Azure • 3+ years designing and scaling distributed, high-volume data pipelines • 3+ years of experience with Helm charts and Kustomize • 3+ years working with Grafana OSS or comparable observability backends, including Grafana, Loki, Tempo, or Mimir • 3+ years of experience with Infrastructure as Code tools such as Terraform or CloudFormation • 3+ years with relational databases such as PostgreSQL or MySQL • Bachelor’s degree from an accredited university or equivalent work experience; alternatively, high school diploma plus 4 years of relevant experience • Experience with service meshes and networking technologies such as Envoy and Istio • Experience with commercial observability platforms such as Datadog, New Relic, or AppDynamics • Experience with on-call scheduling tools such as OpsGenie, PagerDuty, or GoAlert • Experience with streaming and data platforms such as Kafka or Pulsar • Familiarity with time-series, NoSQL, or analytical databases such as ClickHouse, Bigtable, or Cassandra • Experience with cost optimization and capacity planning for large-scale telemetry systems • Experience with chaos engineering, resiliency testing, or fault injection • Background in security-aware platform design, including secure service-to-service communication • Experience mentoring senior engineers and influencing platform standards across organizations • Strong operational experience supporting 24x7 production systems, including on-call responsibilities • Strong technical communication and cross-team collaboration skills • Experience operating in regulated or compliance-heavy environments such as healthcare or finance

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to the base pay range • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility • Comprehensive benefits package for full-time colleagues and their families