Senior Software Development Engineer

Job not on LinkedIn

🔥 15 minutes ago

🦌 Connecticut – Remote

infoinfo

💵 $102k - $203.9k / year

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Provide technical support for enterprise applications and resolve functional or technical issues • Diagnose and resolve application incidents, including system errors, data issues, and integration failures • Collaborate with development, infrastructure, database, and vendor teams on fixes and solutions • Manage and enhance application monitoring dashboards, alerts, and health checks • Analyze alert noise and participate in alert tuning • Perform system health checks, environment validations, and log reviews • Participate in on-call rotations if applicable • Contribute to SLOs/SLIs and performance baselines • Assist with patching, upgrades, data cleanup, release planning, deployments, and post-deployment validation • Coordinate enhancements, bug fixes, and new releases across teams • Create and maintain knowledge articles, SOPs, troubleshooting guides, and runbooks • Provide training and best-practice guidance to end-users and team members • Support compliance and audit activities • Analyze support trends and user feedback to identify usability, performance, and reliability improvements • Recommend enhancements and drive optimization initiatives • Respond to internal and approved external partner requests

🎯 Requirements

• 3–5 years of experience in application support, technical support, or a related IT role • Strong problem-solving and decision-making skills • Effective verbal and written communication skills • Ability to work collaboratively across technical and non-technical teams • Self-directed, organized, and able to manage multiple priorities • Detail-oriented with a strong focus on accuracy and quality • Experience with ServiceNow or other ITSM platforms • Familiarity with monitoring tools such as Splunk, AppDynamics, Dynatrace, Azure Monitor, and CloudWatch • Basic understanding of SRE principles, including incident management, alerting, SLIs/SLOs, and observability • Experience with SQL, log analysis, or scripting such as PowerShell and Python • Bachelor’s degree preferred, or equivalent technical training or relevant professional experience • ITIL 4 Foundation certification preferred

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program in addition to base pay

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