Sales Development Representative

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Cyara

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🤖 Artificial Intelligence

☁️ SaaS

📡 Telecommunications

💰 Private Equity Round on 2022-01

Artificial Intelligence • SaaS • Telecommunications

Cyara is an AI-led customer experience assurance platform that provides comprehensive solutions for monitoring, testing, and optimizing customer journeys across various channels. The platform supports seamless testing of IVRs, chatbots, live voice interactions, and cloud contact centers, ensuring flawless customer interactions and experiences. Cyara's innovative approach utilizes sophisticated bots to simulate real customer interactions, identify issues, and improve performance before any customer impact occurs. With its no-code, user-friendly interface, Cyara enables companies to innovate faster, mitigate risks, and maintain a customer-centric focus while achieving significant ROI and cost savings. Trusted by top technology, health insurance, and car insurance companies, Cyara plays a crucial role in enhancing customer satisfaction and operational efficiency.

📋 Description

• Conducting outbound prospecting activities to identify and engage potential customers through phone calls, emails, LinkedIn, and other digital channels • Building relationships with prospective customers and generating interest in Cyara's solutions • Qualifying leads against established criteria and identifying potential sales opportunities • Researching target accounts and gathering relevant information to support meaningful customer conversations • Working closely with Account Executives to ensure a smooth handover of qualified opportunities • Supporting sales and marketing campaigns designed to generate pipeline and increase brand awareness • Maintaining accurate and up-to-date prospect information within our CRM system • Learning how to communicate Cyara's value proposition confidently and effectively to prospective customers • Becoming an active part of the sales process by partnering with the sales team to increase conversion rates from qualified opportunities • Continuously developing your sales, communication, and product knowledge through coaching, training, and ongoing feedback

🎯 Requirements

• A genuine interest in building a career in technology sales • Previous customer-facing experience (sales, retail, hospitality, customer service, recruitment, business development, internships, etc.) is beneficial but not essential • Comfortable speaking with new people and willing to pick up the phone • A positive attitude, resilience, and the ability to handle rejection while staying motivated • Strong communication skills with the ability to build rapport and tell compelling stories • Naturally curious, eager to learn, and receptive to coaching and feedback • A proactive mindset with a strong work ethic and a desire to achieve goals • A collaborative team player who enjoys celebrating team success as much as individual achievements • Passionate about technology, AI, and solving customer problems • Flexibility to occasionally work outside traditional business hours, including early mornings or evenings, to support customers across international time zones

🏖️ Benefits

• Competitive pay • Comprehensive benefits • Flexible work options • Recognition programs • Strong focus on employee well-being