Solutions Engineer

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $119k - $150.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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DigiCert

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

DigiCert is a global leader in providing high-assurance digital security solutions. It offers a wide range of services including TLS/SSL certificates, PKI (Public Key Infrastructure), and IoT (Internet of Things) security solutions. DigiCert's suite of products and services includes certificate lifecycle management, secure signing for code and documents, and devices across various industries such as healthcare, transportation, and smart cities. The company is focused on ensuring digital trust with advanced encryption and identity verification technologies, preparing organizations for the challenges of the quantum era. DigiCert is trusted by the majority of the Global 2000 companies for managing their digital trust needs.

📋 Description

• Identify, qualify, and close new business opportunities across a defined portfolio of customer and partner accounts • Collaborate with customers, partners, and Account Managers to deliver business value • Conduct technical discovery calls to understand customer requirements, pain points, and existing infrastructure • Lead or participate in product demonstrations • Translate complex customer requirements into actionable technical solutions or configurations • Scope customer environments and recommend best-fit products or services • Create technical documentation, architecture diagrams, integration guides, technical proposals, and proof-of-concept plans • Deliver technical presentations that communicate business value to external stakeholders and customers • Design customized technical solutions involving product configuration, integration planning, and API usage • Collaborate with product and engineering teams to validate feasibility or escalate edge-case needs • Support RFP/RFI responses, technical questionnaires, bids, and tenders • Partner with Account Executives and Customer Success Managers to align technical value with customer goals • Liaise with Product Managers to share customer feedback and advocate for feature enhancements or roadmap items • Act as a trusted technical advisor and key client contact • Travel 20–25%

🎯 Requirements

• Degree in Computer Information Systems, Computer Science, Cybersecurity, or a related technical field • 4+ years’ experience as an SE or technical salesperson, or equivalent and applicable experience as a product manager, engineer, tech support agent or administrator of enterprise-grade or IT/IS software • General knowledge or background in IT and/or IS, including server administration, server OS configuration, TCP/IP networking hardware, protocols, LAN and WAN technologies and configurations, network design, PKI, firewall management, IDS and IPS, vulnerability management, and network scanners • Familiarity with cryptographic principles, digital certificates, and PKI concepts • Knowledge of cloud platforms (AWS, Azure, Google Cloud, Oracle Cloud) and Kubernetes • Experience or familiarity with ServiceNow, GitHub, and REST API integrations • Hands-on exposure to scripting and automation using Bash, PowerShell, Python, or similar languages • Experience with DevOps and infrastructure automation tools such as Terraform, Ansible, Puppet, or Chef • Self-motivated with ability to self-direct in strategic alignment with sales counterparts • Technical, organized, and analytical, with ability to eliminate sales obstacles through creative and innovative thinking • Passion for continuous learning and applying innovative solutions to complex challenges • Situational awareness and business acumen skills • Basic project management skills • Strong written, verbal, interpersonal, and presentation skills • Fluency in English • Cybersecurity certifications, certificate management and cryptographic tools, code signing, load balancers, secure key storage, SSO, SAML, and OpenID authentication methods are nice to have

🏖️ Benefits

• Competitive compensation and comprehensive health, dental, and vision coverage • Retirement savings programs with company matching (401(k) or RRSP) • Generous paid time off, including holidays, and vacation • Paid parental leave and family support benefits • Life and disability coverage • Flexible spending and health savings options (where applicable) • Health and wellness support, including gym reimbursement and wellness programs • Employee Assistance Program with 24/7 confidential support for employees and families • Education assistance and professional development opportunities • Access to LinkedIn Learning and continuous learning resources • Employee referral bonus program and additional company perks and discounts • Internal rewards and recognition platform (Motivosity) to celebrate and acknowledge project wins, milestone achievements, and the outstanding contributions of colleagues • Business travel insurance and global employee support programs