Principal IT Software Engineer

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $134.4k - $244k / year

⏰ Full Time

🔴 Lead

🧑‍💻 Full-stack Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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DIRECTV

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

📡 Telecommunications

📱 Media

Telecommunications • Media

DIRECTV is a leading provider of satellite TV and internet-based television services in the United States. They offer a variety of television packages that include a wide range of channels, premium networks, sports, and movies. Customers can choose between satellite TV or streaming via existing internet services without the need for a satellite dish. DIRECTV is known for its extensive sports programming, including exclusive access to NFL Network and NFL RedZone, as well as regional sports networks. Additionally, DIRECTV provides services for both residential and business customers and offers a variety of deals and promotions, including discounts and reward cards for new customers.

📋 Description

• Architect and deliver highly complex, cross-system solutions across multiple teams and platforms • Set technical direction and establish organization-wide architectural standards, patterns, and best practices • Lead development of data pathways between internal and external systems, including CRM, AI platforms, and APIs • Lead architectural review boards, design reviews, and technical governance forums • Drive multi-PI and multi-quarter technical roadmaps • Serve as the primary technical escalation point for complex, ambiguous, or high-risk problems • Mentor and coach senior engineers, tech leads, and managers • Define and promote coding standards, tooling strategy, and quality processes • Identify systemic technical, operational, and organizational risks and shape mitigation strategies • Represent engineering in cross-functional strategic discussions • Evaluate emerging technologies and industry trends and recommend adoption • Lead technical due diligence for build-vs-buy decisions, platform migrations, and re-architecture efforts • Drive resolution of critical production issues requiring deep system knowledge and cross-team coordination • Design, implement, and improve next-generation CX orchestration platforms centered on AWS, Genesys Cloud, and Salesforce

🎯 Requirements

• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent practical experience • 3–5 years of progressive software engineering experience • At least 2 years focused on high-scale Contact Center as a Service (CCaaS), CX enterprise software, or Field Services enterprise software • Extensive experience designing and building reliable workflows and integrations in Salesforce • Experience with AWS services, including Lambda, EC2, SQS, and Kinesis • Production experience using Terraform for infrastructure provisioning • Experience with REST and SOAP web services preferred • Deep technical expertise across software engineering, system design, and architecture • Track record designing and delivering large-scale, distributed, highly available systems • Ability to influence organizational-level technical direction and decision-making • Expertise in agile methodologies, SAFe/PI planning, and scaled agile delivery models • Exceptional communication and executive presence • Experience mentoring and developing senior engineers and tech leads • Experience driving enterprise architecture standards, technology governance, or engineering best-practice initiatives • Strong business acumen connecting technical strategy to organizational and business outcomes • May require a background check • Qualified applicants with arrest and conviction will be considered in accordance with local ordinances and state law • Ability to work anywhere in the United States except Alaska

🏖️ Benefits

• Market-competitive base salary • Compensation determined by work location, job-related skills, experience, and relevant education or training • Benefits included as part of total compensation package • Remote work arrangement