Strategy, Transformation & Solutions Consultant

🕒 August 17

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Embrace Software Inc

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2021

💼 Consulting

💸 Finance

Consulting • Software • Finance

Embrace Software Inc. is a business investment company that specializes in acquiring and building world-class software businesses across various industrial sectors. With a focus on mission-critical software, Embrace aims to add value to its portfolio of companies, which range from small and medium-sized businesses to Fortune 500 firms. The company supports its acquired businesses by providing resources and operational expertise to foster growth and enhance customer satisfaction.

📋 Description

• Work with business leaders and functional teams across portfolio companies to understand operational problems, requirements, and priorities • Conduct discovery sessions and translate loosely defined problems into clear business requirements • Map current-state processes and identify bottlenecks, manual work, duplicated effort, data gaps, and control issues • Perform root-cause analysis and design practical future-state processes and operating models • Evaluate and recommend combinations of process, AI, automation, and systems changes • Define success metrics and measure business value • Identify practical AI opportunities across Sales, Marketing, Support, Finance, HR, and Operations • Design AI-enabled workflows and prototype AI solutions with business users • Assess AI limitations, human-review requirements, data/privacy considerations, and operational risks • Translate requirements into system configurations and workflows • Improve and implement CRM, Helpdesk, ERP, HRMS, project-management, and reporting systems • Build or configure workflow automations using n8n, Make, Zapier, Power Automate, or similar platforms • Design solutions involving APIs, integrations, system dependencies, and data flows • Coordinate testing, UAT, data validation, documentation, rollout, and user adoption • Troubleshoot implementation issues and drive projects through completion • Analyze operational and business data, build management reports, KPI frameworks, and dashboards • Convert data into actionable leadership recommendations • Manage transformation initiatives across multiple B2B software businesses and functions

🎯 Requirements

• 4+ years of experience in Business Consulting, Business Transformation, Management Consulting, Business Analysis, Digital Transformation, Operations Transformation, SaaS Operations, or a similar role • Demonstrated experience understanding business problems and designing practical solutions • Strong process mapping, requirements gathering, root-cause analysis, and solution-design skills • Experience working directly with business stakeholders and leadership • Hands-on use of modern AI tools such as ChatGPT, Claude, Gemini, Copilot, or similar platforms • Experience applying AI or automation to real business processes • Experience implementing or improving business systems such as CRM, Helpdesk, ERP, HRMS, or project-management platforms • Good understanding of workflow automation, APIs, integrations, and data flows • Strong Excel and business-data-analysis skills • Ability to create clear process maps, business requirements, SOPs, implementation plans, and management presentations • Ability to independently take a loosely defined business problem and drive it toward implementation • Coding expertise is not mandatory • Strong-advantage experience may include consulting or technology consulting, business process transformation, post-acquisition integration, portfolio-company operations, SaaS operations, RevOps, Sales Ops, Support Ops, Finance Operations, AI agents, multi-step AI workflows, n8n, Make, Zapier, Power Automate, UiPath, Salesforce, HubSpot, Zoho, Freshdesk, Zendesk, Jira, NetSuite, QuickBooks, AI-assisted document processing, knowledge-management solutions, or basic Python/JavaScript

🏖️ Benefits

• Competitive salary commensurate with experience • Opportunities for career advancement and professional development • Experience collaborating with a diverse, global team within a remote work setting