Senior Manager, Quality Engineering

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $105.7k - $149.3k / year

⏰ Full Time

🟠 Senior

🔧 QA Engineer (Quality Assurance)

🦅 H1B Visa Sponsor

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Logo of Empower

Empower

10,000+ employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.

📋 Description

• Oversee a team responsible for quality assurance, testing, automation, metrics, reporting, and defect reduction across enterprise projects • Lead and mentor Quality Engineers, Business Systems Analysts, and an offshore QA team • Provide hands-on leadership across quality management standards, processes, test planning, test cases, bug tracking, automation, performance testing, metrics, and reporting • Develop and coordinate test strategies, plans, reporting, and quality activities for software projects and applications • Lead quality assurance for API, integration, and data-focused applications involving upstream and downstream systems • Drive scalable automation for functional, integration, regression, and end-to-end testing • Validate data integrity, transformation logic, reconciliation, and consistency across enterprise applications, distributed systems, and relational and NoSQL databases • Support testing of event-driven workflows and streaming architectures • Collaborate with development, project management, business, management, DevOps, Product, Architecture, and platform engineering teams • Integrate automated testing into CI/CD pipelines and support continuous testing in Agile and DevOps environments • Provide product-quality visibility through metrics, reporting, monitoring, risk assessment, and release-readiness activities • Improve testing standards, best practices, processes, automation, and quality metrics • Support performance, scalability, reliability, and production validation testing • Identify quality and delivery risks and recommend mitigation approaches • Evaluate and apply new testing technologies, tools, automation approaches, and AI-assisted testing solutions • Perform managerial responsibilities including performance reviews, time-off approvals, performance management, hiring and termination decisions, training, coaching, mentoring, and directing direct reports

🎯 Requirements

• Bachelor's degree in computer science or equivalent job experience • Six years of testing experience • Hands-on experience with quality engineering, software testing, test automation, test strategy, planning, reporting, and coordination • Experience leading, coaching, mentoring, and motivating QA or Quality Engineering teams • Strong automation engineering skills and ability to understand, review, and contribute to integration and automation code • Experience testing API-centric, integration-heavy, and data-intensive applications • Experience validating complex data flows across distributed systems and databases • Experience with automation frameworks and API testing tools such as Karate, Cucumber, JUnit, TestNG, REST Assured, or similar frameworks • Experience with CI/CD tools and automated execution pipelines such as Jenkins, GitHub Actions, GitLab CI, or similar platforms • Strong analytical, troubleshooting, problem-solving, issue resolution, negotiation, and diplomacy skills • Ability to prioritize, organize, deliver on commitments, and maintain strong attention to detail • Ability to identify risks and recommend mitigations for project delays and quality concerns • Client or customer management experience and ability to collaborate effectively with teams across the enterprise • Ability to engage with and learn new technologies • Strong communication and stakeholder management skills • Agile experience working with engineering teams • Experience with AWS cloud environments and cloud-native architectures • Experience with Kafka and event-driven microservices architectures • Familiarity with PostgreSQL, SQL Server, DynamoDB, and complex enterprise data validation • Familiarity with Docker, Kubernetes, and containerized testing environments • Experience with performance and load testing tools such as Gatling, JMeter, or LoadRunner • Exposure to observability, monitoring, and logging platforms • Experience with AI-assisted testing, intelligent automation, or other modern quality engineering practices • Knowledge of enterprise integration patterns and distributed system architectures • Must be authorized to work for any employer in the U.S.; employment visa sponsorship is unavailable • Reliable high-speed internet with a wired connection and suitable home workspace required for remote work

🏖️ Benefits

• Medical, dental, vision and life insurance • 401(k) plan with generous company matching contributions up to 6% • Financial advisory services • Potential company discretionary retirement contribution • Broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment with option to wear jeans • Generous paid time off upon hire • Paid time off program • Ten paid company holidays and three floating holidays each calendar year • Paid volunteer time — 16 hours per calendar year • Paid parental leave • Paid short- and long-term disability • Family and Medical Leave (FMLA) • Business Resource Groups (BRGs) • Flexible work environment • Reliable high-speed internet and necessary computer equipment for remote and hybrid positions

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