Account Director, Enterprise

🔥 22 hours ago

🇺🇸 United States – Remote

💵 $110.7k - $137.8k / year

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Fetch Rewards

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2013

💼 Consulting

🍽️ Food & Beverage

📦 Logistics

💰 Debt Financing on 2022-04

Consulting • Food & Beverage • Logistics

Fetch Rewards is a company that operates America's Rewards App, leveraging the power of Fetch Points to drive consumer behavior and engagement across various industries, including Consumer Packaged Goods (CPG), retail, and restaurants. By offering custom-fit marketing solutions, Fetch helps brands increase sales, improve retention, and build lifelong consumer loyalty without relying on discounts. The platform offers dynamic in-app offers based on verified shopping behavior, designed to inspire specific business outcomes and increase customer engagement. Fetch Rewards partners with major brands and retailers, providing a robust data-driven approach to enhance buying frequency and customer retention.

📋 Description

• Own individual revenue targets and contribute to pod revenue goals • Develop strategies to retain and grow top-tier partnerships • Lead executive-level client relationships as the primary point of contact • Facilitate strategic conversations, manage key touchpoints, and build consultative trust • Strategize against deadlines and navigate evolving priorities • Monitor client satisfaction, address risks, and identify expansion opportunities • Ensure execution of campaign performance, one-off requests, and analytics deliverables • Collaborate with sales counterparts to identify optimization opportunities, drive upsells, and expand partner budgets • Facilitate onboarding of new clients and brands, campaign setup, and materials coordination • Oversee campaign setup and programming inputs using standardized workflows and templates • Track, organize, troubleshoot, and optimize client performance with internal teams • Mentor new team members and support AI skill development and process adoption • Provide timely reporting and dashboards to guide budget allocation and decision-making • Deliver data and reporting, including AI-generated dashboards and insights, to optimize spend • Translate data and performance trends into actionable client recommendations • Deliver client presentations and QBRs using AI-assisted visual narratives • Oversee revenue actualizations and billing processes • Use sales-enablement, AI, and automation tools to increase efficiency • Participate in hiring and shaping the partner manager team culture and structure • Demonstrate Fetch’s values and growth mindset toward new tools and AI-assisted workflows

🎯 Requirements

• 8+ years of experience in account management, partnerships, sales support, or a related field • Direct industry experience in digital media, advertising, or consumer data • Experience driving revenue through renewals, upsells, and client growth conversations • Strong organizational and execution skills with the ability to manage multiple priorities • Expertise in analyzing campaign data and presenting insights to clients or internal stakeholders to drive business outcomes • Familiarity with AI tools such as ChatGPT and Gemini AI or automation platforms such as Zapier, and creating new AI-enabled processes • Strong communication and collaboration skills • Comfort working in dynamic or evolving environments • Bachelor’s degree or equivalent combination of education and experience • Preferred: direct client vertical experience • Preferred: experience with CRM tools such as Salesforce • Preferred: experience coaching and collaborating with implementation, analytics, or other cross-functional teams

🏖️ Benefits

• Equity for full-time employees • 401(k) with dollar-for-dollar matching up to 4% of eligible pay • Comprehensive medical, dental, and vision plans, including pet coverage • $10,000 per year in education reimbursement • Employee Resource Groups and Inclusion Council participation • Flexible PTO • 9 paid holidays • Year-end week-long break • 14 weeks of fully paid parental leave • 6 additional weeks of paid childbirth recovery leave for birthing parents • Flexible return-to-work schedule • One-time $2,000 Calvin Care Cash incentive for employees welcoming new family members • Flexible work environment, including fully remote work from anywhere in the US for US-based roles • Hardware and software provided for home working

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