Platform Site Reliability Engineer

Job not on LinkedIn

🔥 4 minutes ago

🇺🇸 United States – Remote

💵 $165k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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First Due

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

☁️ SaaS

🏛️ Government

🤝 B2B

💰 $355M Private Equity Round - First Due on 2025-08

SaaS • Government • B2B

First Due is a software company that provides cloud-based pre-incident planning, mapping, and situational awareness tools for fire departments, EMS, and other emergency responders. Its platform centralizes building data, hydrant locations, risk assessments, and operational details and integrates with dispatch/CAD systems to improve incident response, resource allocation, and community risk reduction. First Due sells its platform as a subscription/service to public-safety agencies and municipal governments.

📋 Description

• Design, implement, and maintain scalable, secure, and highly available cloud infrastructure • Build and manage infrastructure-as-code solutions for repeatable and reliable deployments • Improve platform reliability, resiliency, scalability, and performance • Partner with engineering teams on reliability and observability • Support disaster recovery, backup, and business continuity initiatives • Design, implement, and maintain CI/CD pipelines • Automate operational tasks and improve deployment processes • Streamline development workflows and reduce operational overhead • Improve release management practices and deployment strategies • Champion DevOps best practices across the organization • Monitor production systems and identify availability and performance improvements • Participate in incident response, troubleshooting, root cause analysis, and post-incident reviews • Develop and maintain monitoring, alerting, logging, and observability solutions • Define and monitor SLOs, SLIs, and reliability metrics • Support on-call rotations and critical production incidents • Implement secure infrastructure practices with Security and Engineering teams • Support vulnerability remediation, patch management, access controls, and security monitoring • Assist with compliance initiatives and infrastructure controls • Ensure adherence to security, privacy, and operational best practices • Collaborate with Engineering, Product, QA, and Security teams • Document infrastructure, operational processes, and technical standards • Improve reliability, efficiency, developer experience, and operational excellence • Contribute to technical discussions, architectural reviews, and long-term platform strategy • Drive consensus on standards and develop the organizational golden path

🎯 Requirements

• 5+ years of experience in Site Reliability Engineering, DevOps, Cloud Infrastructure, Platform Engineering, or a related role • Strong experience managing and supporting production cloud environments • Experience building and maintaining CI/CD pipelines and deployment automation • Strong understanding of infrastructure-as-code principles and tooling • Experience troubleshooting production systems and resolving complex operational issues • Knowledge of networking, security, scalability, and high-availability architectures • Strong scripting or automation experience using languages such as Python, Bash, PowerShell, or similar • Experience working closely with software engineering teams throughout the software development lifecycle • Strong analytical, problem-solving, and communication skills • Ability to balance operational stability with delivery speed and business priorities • Experience supporting high-growth SaaS platforms • Experience with AWS, Azure, or Google Cloud Platform • Experience with Kubernetes, Docker, and containerized environments • Experience with Terraform, Pulumi, CloudFormation, or other infrastructure-as-code tools • Experience with GitHub Actions, GitLab CI/CD, Jenkins, CircleCI, or similar automation platforms • Experience with Datadog, New Relic, Grafana, Prometheus, Splunk, or similar observability tools • Experience with Database Operations, Database Scacling, Query Optimization, and BCDR • Experience implementing zero-downtime deployments • Familiarity with security frameworks, compliance requirements, and operational governance practices • Experience building highly available, mission-critical applications and services • Experience supporting distributed and remote engineering organizations • All applicants must be authorized to work for any US employer in the United States • Locality Media LLC is unable to sponsor or transition sponsorship ownership of employment visas • Successful completion of a criminal background check is required

🏖️ Benefits

• Bonus • Medical coverage • Dental coverage • Vision coverage • FSA/HSA • 401(k) • Flexible PTO • Fully remote workplace • Technology stipend • Opportunities for advancement • Minimal travel expectations • Reasonable accommodation during employment and interview process