
5001 - 10000 employees
Founded 2010
💼 Consulting
📣 Marketing
📦 Logistics
💰 $85M Secondary Market on 2020-01
Consulting • Marketing • Logistics
Freshworks is a company that provides powerful, easy-to-use software for customer service, IT service management, sales automation, and marketing automation. They offer a range of products, including Freshdesk, Freshservice, Freshsales, Freshchat, and Freshmarketer, all enhanced with artificial intelligence to improve productivity and efficiency. With solutions designed to enhance customer engagement and support IT operations, Freshworks serves over 68,000 businesses worldwide. Their AI-driven platforms, like the Freddy AI Agent, aim to deliver fast, always-on service, making work easier and more efficient for teams across various industries.
🔥 5 hours ago
🏄 California – Remote
💵 $127.8k - $183.7k / year
⏰ Full Time
🟠 Senior
🔴 Lead
🧑💼 Account Executive
🦅 H1B Visa Sponsor
👻 Ghost score 0%
Where this job comes from
Posted on Freshworks's careers page, not through a job board
First seen by Remote Rocketship 5 hours ago
Still open on Freshworks's site. Checked 53 minutes ago.

5001 - 10000 employees
Founded 2010
💼 Consulting
📣 Marketing
📦 Logistics
💰 $85M Secondary Market on 2020-01
Consulting • Marketing • Logistics
Freshworks is a company that provides powerful, easy-to-use software for customer service, IT service management, sales automation, and marketing automation. They offer a range of products, including Freshdesk, Freshservice, Freshsales, Freshchat, and Freshmarketer, all enhanced with artificial intelligence to improve productivity and efficiency. With solutions designed to enhance customer engagement and support IT operations, Freshworks serves over 68,000 businesses worldwide. Their AI-driven platforms, like the Freddy AI Agent, aim to deliver fast, always-on service, making work easier and more efficient for teams across various industries.
• Execute territory strategies to win new enterprise business, expand market presence, and exceed growth targets • Lead the full sales cycle from prospecting through negotiation and closure • Build trusted relationships with C-level executives by understanding business challenges and delivering outcome-driven value conversations • Tailor industry-relevant use cases and represent Freshworks’ products confidently • Stay informed on competitive dynamics and product innovation • Partner with Business Development, Pre-Sales, Marketing, Implementations, Billing, and Deal Desk teams • Mentor and coach peers to strengthen team performance • Develop and maintain a robust, high-quality sales pipeline • Maintain accurate forecasting and complete opportunity tracking • Travel as needed to engage customers in person, build relationships, and represent Freshworks
• Typically eight or more years of quota-carrying, closing SaaS sales experience focused on enterprise accounts • Strong track record of consistently meeting or exceeding revenue goals • Proven ability to navigate complex, medium-to-long enterprise sales cycles • Ability to foster trusted relationships with technical and executive stakeholders • Demonstrated success generating your own pipeline, acquiring new customers, and converting outbound prospecting into closed business • Skilled in pipeline management and accurate forecasting • Experience selling with channel partners, including joint account targeting, prospecting, opportunity development, and customer expansion • Strong solution-selling skills • Ability to understand diverse customer challenges and position software solutions such as ITSM, IT infrastructure, and employee experience platforms • Proficiency with Salesforce or a comparable CRM, including opportunity tracking, pipeline management, and forecasting • Experience with tools such as Outreach, Accord, or Yoodli is preferred • Collaborative and analytical, with a customer-first mindset • Ability to fulfill travel responsibilities with or without reasonable accommodation
• Variable Compensation • Dental insurance • Medical insurance • Vision insurance • Disability insurance • Life insurance • Equity • ESPP • Flexible PTO • Flexible spending benefits • Commuter benefits • Wellness benefits • Adoption leave • Parental leave
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