Senior Account Executive, Enterprise

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $111.7k - $196.3k / year

⏰ Full Time

🟠 Senior

🧑‍💼 Account Executive

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Genesys

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1990

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.

📋 Description

• Own the end-to-end sales strategy for Central Enterprise accounts, driving net new revenue, account expansion, and long-term customer value across complex, multimillion-dollar opportunities • Develop deep knowledge of customers' business environments, strategic priorities, and customer experience challenges • Build and expand trusted relationships with C-level executives and senior stakeholders • Drive pipeline growth through strategic prospecting, territory planning, partner engagement, targeted outreach, and market intelligence • Lead complex 6 to 24 month sales cycles, coordinating internal specialists, partners, and customer stakeholders • Design strategic account plans to increase enterprise adoption, expand customer relationships, and create upsell and cross-sell growth • Communicate business and technology value propositions, translating sophisticated solutions into tangible customer and operational outcomes • Maintain a high-quality sales pipeline, accurately forecast quarterly revenue, and deliver against revenue goals using disciplined opportunity management and MEDDPICC practices • Travel up to 50%

🎯 Requirements

• 8+ years of experience in direct, outside, quota-carrying enterprise software sales • Experience with multimillion-dollar transactions and complex 6 to 24 month sales cycles • Experience within Fortune 500 or comparable enterprise accounts • Success selling cloud, SaaS, and AI-based enterprise solutions • Relevant experience in CX, CCaaS, WEM, customer journey analytics, conversational AI, AI copilots, or CRM • Track record of developing strategic enterprise relationships with C-level executives and senior decision-makers • Experience building new pipeline through direct prospecting, territory development, partner channels, and strategic account planning • Ability to acquire new logo customers and identify upsell and cross-sell opportunities • Experience translating complex technology capabilities into clear business value • Success leading cross-functional sales teams through complex enterprise opportunities • Track record of revenue attainment, disciplined pipeline management, and accurate forecasting • Familiarity with the MEDDPICC sales methodology • Bachelor's degree or equivalent relevant professional experience • Ability to travel up to 50% • Preferred: deep knowledge of enterprise customer experience transformation and the cloud contact center market • Preferred: experience positioning AI-powered customer experience, conversational AI, automation, or workforce engagement solutions • Preferred: success developing long-term strategic account plans • Preferred: experience collaborating with channel partners and internal specialists

🏖️ Benefits

• Medical, Dental, and Vision Insurance • Telehealth coverage • Flexible work schedules and work from home opportunities • Development and career growth opportunities • Open Time Off • 10 paid holidays • 401(k) matching program • Adoption Assistance • Fertility treatments • Paid volunteer time • August Free Fridays • Well-being resources • Regionally tailored programs for employees and their families • Mentorship, learning programs, leadership development and education support