Senior Engineer

🔥 2 minutes ago

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 10%

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GenServe

WebsiteLinkedInAll Job Openings

201 - 500 employees

⚡ Energy

🤝 B2B

Energy • B2B

GenServe is the market leader in commercial generator service, providing maintenance, repairs, retrofits/upgrades, rentals, new equipment sales and installation, and remote monitoring for commercial and emergency backup generators. The company emphasizes rapid response (average two-hour response time), 24/7 emergency service, and claims over 12,000 customers and 21,000+ generators under contract with a 97% customer satisfaction rating. GenServe also operates a technician training program (“GenServe University”) and supports customers with service tickets, sales, and emergency deployments across multiple service areas.

📋 Description

• Coordinate Systems Integration personnel, manage site schedules, and provide direct site support to field engineers and switchgear technicians across active projects • Support the sales team with quotes, technical recommendations, and engineering guidance prior to purchase order • Collaborate with the Director of Engineering & Technical Development on Scope of Work development and technical feasibility review • Coordinate with third-party engineering firms and equipment vendors on technical requirements, submittals, and delivery schedules • Manage pre- and post-project customer communication regarding scope, schedule, and deliverables • Prepare and deliver customer training materials upon project completion • Review and approve final project documentation • Oversee project closeout according to quality standards and customer contract requirements • Review final project costs and gross profit with the Accounting Coordinator • Identify estimate variances and contribute cost data to improve future quoting accuracy • Serve as a technical escalation resource for complex switchgear, ATS, controls, and protection relay issues • Escalate to the Director of Engineering & Technical Development when specialist-level intervention is required

🎯 Requirements

• Understands testing to NETA requirements; IR Scan Certification preferred • Demonstrated experience in inspection, testing, and retrofit of low and medium voltage power equipment • In-depth knowledge of manual and paralleling switchgear operations and Automatic Transfer Switches • Minimum 15 years of switchgear/ATS experience, or an Electrical Engineering degree (or similar) with a minimum of 10 years of switchgear/ATS experience • Understands mechanical, electrical, and controls concepts and applies them to the design of new systems • Competent with detailed specifications and able to extrapolate data to develop optimal customer solutions • Completed 2-year AAS/AS in Instrumentation Technology or equivalent technical program, or equivalent combination of education and field experience • Professional written and verbal communication skills • Able to manage multiple concurrent project communications without loss of detail

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