Sales Development Representative, Account Expansion – Existing Customers

🔥 1 minute ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $55k - $60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💵 Sales Development (SDR)

👻 Ghost score 0%

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Granum

WebsiteLinkedInAll Job Openings

201 - 500 employees

📣 Marketing

🤝 B2B

💰 $74M Venture Round on 2022-01

Marketing • B2B

Granum is a company that operates the website granum. com. Based on the site's cookie and privacy/consent configuration, Granum runs an online presence that relies on marketing, analytics and form/CRM tools (including HubSpot, Typeform, Google, LinkedIn, Capterra and others) to manage user consent, track visitor behavior, implement forms, and run advertising and recruitment-related flows. The available information does not describe specific products or services; it primarily documents Granum's use of web analytics, marketing and recruitment tooling and cookies to support its website and digital outreach.

📋 Description

• Call existing customers to identify and qualify expansion opportunities • Upsell and cross-sell invoicing and payments products • Drive adoption among clients who have not activated key Granum features • Qualify and book expansion meetings for the Customer Success team • Build pipeline from the existing customer base • Conduct high-volume, phone-first outreach supported by email and sequences • Partner with the Payments team and Customer Success to identify expansion signals • Coordinate warm handoffs • Track activity, pipeline, and outcomes accurately in Salesforce • Maintain knowledge of invoicing and payments products and handle common objections • Share effective messaging, customer objections, and conversion insights • Help create the playbook for messaging and Customer Success handoffs

🎯 Requirements

• Previous experience in sales, customer success, or account management, especially upsell or expansion conversations • Personable, energetic, and enjoys talking to people • Natural conversationalist able to move from small talk to business conversations • Goals-oriented and motivated by hitting numbers • Organized and disciplined for high-volume outreach • Ability to work in a fast-paced, collaborative environment and take feedback • Ability to learn products quickly and speak about them confidently • Interest in building a sales career • Experience selling payments solutions to SMBs is a plus • Experience selling into the green industry is a plus • Must have proper work authorization to work for any employer in Canada or the U.S. without company sponsorship

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage with multiple plan options for U.S. employees • HSA/FSA accounts, disability and life insurance, and more for U.S. employees • Employer-funded HSA-based benefits plan with drug, dental, and mental health coverage for Canada-based employees • 401(k) matching for U.S. employees • RRSP matching for Canada-based employees • Tailored career development conversations • Support for tools, courses, and resources for professional growth • Unlimited Paid Time Off • Paid company holidays • Company-wide winter break from December 24 to January 1 • Collaborative, supportive team culture • Work authorization support is not sponsored; candidates must have authorization without sponsorship

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