Client Facing Tax Services Consultant – Payroll

Job not on LinkedIn

🕒 August 13

🐊 Florida – Remote

🐊 Florida – Remote

💵 $36 - $39 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧾 Payroll

👻 Ghost score 24%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 91 days.
• Jobs at this company usually fill in 30 days.

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HCM Unlocked

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

👥 HR Tech

🤝 B2B

💼 Consulting

HR Tech • B2B • Consulting

HCM Unlocked is a global Human Capital Management (HCM) Managed Service Organization (MSO) that provides comprehensive support to clients in the areas of payroll processing, HR administration, benefit administration, recruiting, data analytics, and technology consulting. Their team of experienced professionals includes HR specialists, benefits experts, payroll processors, and data analysts, ensuring high-quality service and support. HCM Unlocked helps organizations focus on their core business by outsourcing administrative services, thereby reducing costs and risks associated with internal HR functions.

📋 Description

• Manage a diverse, multi-jurisdictional client portfolio across registrations and closures, notice resolution, audits, and special projects • Monitor HCM systems and communications for actionable items and ensure timely completion • Provide clear, ongoing status updates and manage client expectations • Build and maintain relationships with client contacts, including C-suite leadership • Lead tax discussions and translate complex tax matters into clear, actionable business terms • Register and maintain state and local payroll tax accounts, including withholding, unemployment, paid leave, and disability accounts • Manage account activations, deactivations, portal enrollments, and updates while maintaining accurate HCM records • Support mergers, acquisitions, restructurings, and FEIN/entity changes • Resolve payroll tax notices through case opening, return filing, issue research, agency responses, abatements, payments, and amendments • Conduct payroll tax audits and reconciliations to validate account numbers, SUI rates, and payment and filing frequencies • Collaborate with internal teams to ensure accuracy and excellent client service • Maintain client files, trackers, procedures, and team resources • Track billable time daily and maintain an average annual utilization rate of 85%

🎯 Requirements

• 4+ years of payroll tax compliance experience, including registrations, notice resolution, and audits • Strong understanding of state and local payroll tax rules and filing calendars • Ability to stay current as regulations change • Client-facing experience with HR and executive leadership • Ability to manage multiple client accounts and competing deadlines • Strong organizational, collaboration, and critical-thinking skills • Experience with one or more payroll platforms, such as ADP, UKG, Paylocity, or Dayforce • Experience with state payroll tax agency portals • Basic to intermediate Excel skills, including pivot tables and VLOOKUPs • Preferred: prior experience in a multi-client services environment • Preferred: experience with ticketing/shared inbox tools and queue management

🏖️ Benefits

• Health insurance (medical, dental, vision, and life) • Voluntary benefits • Pet insurance • Retirement plan • PTO

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