Manager, Strategy Consultants – Agentic Customer Data Platform

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $250k - $300k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚰 Data Engineer

👻 Ghost score 17%

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Logo of Hightouch

Hightouch

51 - 200 employees

Founded 2020

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Hightouch is a Composable Customer Data Platform (CDP) that enables marketing teams to personalize and optimize campaigns using customer data and AI decisioning. Built on your data warehouse, Hightouch allows for real-time personalization, audience segmentation, and journey orchestration without writing code. It integrates with over 200 tools, turning data infrastructure into actionable insights for marketing, advertising, and data teams. Hightouch empowers organizations to maintain control over their data while offering advanced features like audience targeting and conversion tracking to enhance advertising reach and campaign performance.

📋 Description

• Lead and manage a team of senior Strategy Consultants serving Fortune 500 customers • Build, develop, and scale a world-class team overseeing the customer journey from kickoff through onboarding, continued success, and expansion on Hightouch’s agentic CDP • Set clear expectations, establish an operating rhythm, and maintain a high quality bar • Own sourcing, interviewing, and closing for the team; build a repeatable hiring process • Manage the portfolio by tracking status, risk, and next steps for every active engagement • Escalate risks early and communicate clearly with executives • Create repeatable engagement models, pilot structures, demo narratives, and enablement playbooks • Maintain deep technical knowledge of Hightouch’s platform and stay current with product developments • Handle complex technical escalations while empowering the team to deliver exceptional customer experiences • Collaborate with Sales leadership, Product, and Engineering • Bring customer and field insights into the product roadmap • Develop strategies to increase platform adoption, customer retention, and expansion across large enterprise accounts

🎯 Requirements

• 3–5 years of people management experience, preferably leading technical customer-facing teams • Proven track record of building and scaling high-performing teams in fast-growing environments • Experience developing talent and creating career growth paths for technical professionals • Strong coaching and mentorship abilities focused on technical and soft skill development • 8–10 years of experience in client-facing and/or technology-focused roles combining business acumen with technical expertise • Deep understanding of enterprise software implementations, APIs, databases, and data integration systems • Proven ability to manage complex technical projects with multiple stakeholders • Experience growing an adaptive team in a fast-paced, evolving environment • Exceptional communication and presentation skills with ability to influence at all organizational levels • Strong analytical and problem-solving abilities with a data-driven approach to decision making • Experience working with Fortune 500 companies and understanding enterprise sales cycles • Ability to thrive in ambiguous, fast-paced environments while maintaining high standards • Natural curiosity about data platforms and how companies can leverage data for business outcomes • Preferred: experience with data warehouses, ETL/ELT processes, and modern data stack technologies • Preferred: background in Customer Data Platforms, marketing technology, or data activation • Preferred: experience in B2B SaaS companies, particularly in customer success or solutions engineering roles • Preferred: track record of driving customer expansion and reducing churn in enterprise accounts • Eligibility to work in the United States is verified post-hire through E-Verify

🏖️ Benefits

• Meaningful equity compensation • Remote-first policy • Location-independent compensation

Apply Now

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